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Microsoft Experience Center

About this business

Visit our Microsoft Experience Center in New York to explore the best of Microsoft products. Small business consultations, Surface and Xbox tech support also available. 

Location details

677 5th Ave, New York, NY, 10022, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
0.0186 reviews
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Asim Akin's profile image
Asim Akin 
9 years ago

I have bought a surfacebook to replace my macbook pro(retina) from this store but the wifi card was defected and they don't support the device if you want to use it in Turkey. 

Chris Barks's profile image
Chris Barks 
9 years ago

I did a terrible mistake and from macbook i turned to microsoft surface book, i bought it before almost one week, when i opened it i saw that the magnets and the surface pen were faulty, i gave it back they gave me a new one... I opened it... This time the headphones connection was faulty (it didnt work) i went back to the store, the took it back and gave me a new one, this time it crashes all the time (after all the updates and the mouse on the keypad not working... So one week i m going back and forth for a laptop which co... read more

Mark A. Smith's profile image
Mark A. Smith 
recommend  Recommended
9 years ago

I went to the Lumia Event on December 1, 2015, as a Windows Insider. I arrived early and got to talk to some of the staff, prior to the event. I felt very welcome there! I really enjoyed the event, and I came home with a Lumia 950XL, which I am enjoying VERY much! 

Ah Yee's profile image
9 years ago

I took my surface pro 3 to the store before Thanksgiving. I just needed them to do a a factory install and to upgrade to windows 10. When I got it back the time was incorrect even though the time zone was set correctly and there was a triangle with an "exclamation mark" on the C drive. I called Microsoft technical support at 800-642-7676 and the guy said there were corrupted files when the tech was upgrading to Windows 10 in the Microsoft website and the guy spent about an hour trying to fix the issue remotely. The call got ... read more

David Utreras Roygulchareon's profile image
David Utreras Roygulchareon 
recommend  Recommended
9 years ago

I love Microsoft Flagship Store I've been going there like almost every day hanging out with staffs playing Xbox One games with staff and some other people as well I really enjoy it it's like my favorite store in the city even fast upgraded from Windows 7/8 to Windows 10 in perfect conditions I haven't lost anything I'm so proud of them and thanks for having me as a family. 

Wilson Chalco's profile image
Wilson Chalco 
recommend  Recommended
9 years ago
Seán Crawford's profile image
Seán Crawford 
recommend  Recommended
9 years ago
Gautam Doshi's profile image
Gautam Doshi 
recommend  Recommended
9 years ago
Daniel J. Proctor's profile image
Daniel J. Proctor 
recommend  Recommended
9 years ago

Frequently asked questions about Microsoft Experience Center

How is Microsoft Experience Center rated?

Microsoft Experience Center has no reviews yet. 

When is Microsoft Experience Center open?

Microsoft Experience Center is closed now. It will open at 10:00 a.m. 

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