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Michael Hill Fountain Gate Jewellery Store
- Consumer Goods
- Narre Warren, VIC
About this business
Location details
352 Overland Dr, Narre Warren, VIC, 3805, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I’m extremely disappointed with my experience at Michael Hill Jewellery I purchased a titanium ring with a rose gold rim around three years ago, expecting it to last given the reputation of the brand. Unfortunately, the rose gold rim has completely come off. When I took the ring back to store, I was prepared to pay to have it repaired only to be told that it’s not fixable and that I should essentially throw it in the bin. I find this completely unacceptable. Why sell a piece of jewellery that cannot be repaired after such a ... read more
I had a very disappointing experience with this jewellery store. I paid extra for what they called a ‘professional care plan,’ which was supposed to cover repairs for up to 3 years. However, when I brought my necklace in for repair after just 1 year and 2 months, I was told it could only be fixed within the first 12 months which completely contradicts the 3 year coverage I paid for. I even showed proof of my plan, but they still refused to honour it. On top of that, the staff were rude, unhelpful, and showed no interest in r... read more
Was served by Lynn today at Fountain Gate and she was incredible. Super patient and understanding for what both my partner and I were looking for in regards to rings and style. Helped us find the right caret size and even trying on a bunch of rings and helping in narrowing down the right style of make and size. If you ever are unsure make sure to ask for Lynn, stand out service.
I had a wonderful experience buying rings from “Amol”. From the very beginning, he made the whole process feel comfortable and special. He was patient, understanding, and genuinely interested in helping me choose the perfect ring. Instead of rushing the decision, he explained the different designs and details clearly, which made it much easier to find something meaningful. What stood out the most was his honesty and professionalism. He made sure I felt confident about my choice and never pressured me. The quality of the ring... read more
Jordan and team were a delight to deal with. Dropped a decent amount of coin on a wedding set and was met with nothing but professionalism with a touch of fun. Highly recommend the team at MH FG. To Patty I told you id be back ;) thanks again and looking forward to the end result, keep doing what your doing
Frequently asked questions about Michael Hill Fountain Gate Jewellery Store
How is Michael Hill Fountain Gate Jewellery Store rated?
Michael Hill Fountain Gate Jewellery Store has a 4.1 star rating with 114 reviews.
When is Michael Hill Fountain Gate Jewellery Store open?
Michael Hill Fountain Gate Jewellery Store is closed now. It will open tomorrow at 10:00 a.m.
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