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Michael Hill Fountain Gate Jewellery Store

4.1

About this business

Location details

352 Overland Dr, Narre Warren, VIC, 3805, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.1116 reviews
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Michelle Collins's profile image
Michelle Collins 
3 days ago

Had a lovely experience at fountain gate with Lyn .showing us that we had rewards as we are regularly customers with Micheal hill .she cleared up our membership details.Lyn has done over and above.definitely going back for my next piece 

S Nisha's profile image
S Nisha 
2 weeks ago

Amol provided outstanding customer service. He was friendly, knowledgeable, and very helpful throughout my visit. He took the time to answer all my questions and helped me find exactly what I was looking for. His professionalism and patience made the experience enjoyable and stress-free. I am very happy with my purchase and would highly recommend Amol to anyone visiting Michael Hill. Thank you for the excellent service! 😊 

Subhashni & Shane Younger's profile image
Subhashni & Shane Younger 
2 months ago

I’m extremely disappointed with my experience at Michael Hill Jewellery I purchased a titanium ring with a rose gold rim around three years ago, expecting it to last given the reputation of the brand. Unfortunately, the rose gold rim has completely come off. When I took the ring back to store, I was prepared to pay to have it repaired only to be told that it’s not fixable and that I should essentially throw it in the bin. I find this completely unacceptable. Why sell a piece of jewellery that cannot be repaired after such a ... read more

Margaret's profile image
Margaret 
3 months ago

I had a very disappointing experience with this jewellery store. I paid extra for what they called a ‘professional care plan,’ which was supposed to cover repairs for up to 3 years. However, when I brought my necklace in for repair after just 1 year and 2 months, I was told it could only be fixed within the first 12 months which completely contradicts the 3 year coverage I paid for. I even showed proof of my plan, but they still refused to honour it. On top of that, the staff were rude, unhelpful, and showed no interest in r... read more

Joseph Kennedy's profile image
Joseph Kennedy 
3 months ago

Was served by Lynn today at Fountain Gate and she was incredible. Super patient and understanding for what both my partner and I were looking for in regards to rings and style. Helped us find the right caret size and even trying on a bunch of rings and helping in narrowing down the right style of make and size. If you ever are unsure make sure to ask for Lynn, stand out service. 

Frequently asked questions about Michael Hill Fountain Gate Jewellery Store

How is Michael Hill Fountain Gate Jewellery Store rated?

Michael Hill Fountain Gate Jewellery Store has a 4.1 star rating with 116 reviews. 

When is Michael Hill Fountain Gate Jewellery Store open?

Michael Hill Fountain Gate Jewellery Store is closed now. It will open at 9:00 a.m. 

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