Michael A. Franklin, MD

Anonymous 

on Healthgrades

7 years ago

Dr. Franklin insisted that I had a unique condition which was uncurable and would require meds every day. When I told him my symptoms didn't really match the description of this syndrome, he became very annoyed with me. To make a long story short, my husband took me to another neurologist out of state and on the first visit he determined that my symptoms were from a bad infection. Once placed on an antibiotic my 'permanent condition' went away and I recovered completely. 

Michelle 

on Healthgrades

7 years ago

I can't say enough kind words about Dr Franklin and his PA Carol.. My husband was in ICU and needed a treatment that Dr Franklin only does in his office. When they became aware of my husband's plight, they were able to get what they needed to do the procedure in the hospital. Dr Franklin came in at 9 PM to do the procedure. The next day my husband was moved from ICU after 12 days to a regular room. I will be forever grateful for their help and the relief they have given my husband. 

Anonymous 

on Healthgrades

8 years ago

During the visit he answered his cell phone and openly discussed another patient. He did not use names but I heard enough of his conversation to now what he thinks of the patient. I also feel he lacks listening skills as my dad had to explain his issues to him several times. He may know what he is doing as a dr but no bedside manner. I had to give a 1 on everything to show how bad I feel this doctor is. 

Sandy 

on Healthgrades

8 years ago

He is always very honest and straight forward. He takes plenty of time and really listens. 

Nancy Dinucci 

on Healthgrades

8 years ago

The office staff is so mean and nasty. Same young girl, 2 days in a row was so uncaring. She nastily told me I needed to have my doctor forward my medical records before she would schedule an appointment & there were no appointments until December. I called the next day because my doctor's office had forwarded the medical records. Again her attitude was so horrible. Well, what insurance do you have? What plan? Trying to weed me out and get me off the phone. Not one ounce of compassion. 

Crazyd 

on Healthgrades

8 years ago

I have CMT and he is one of only a few Doctors I've found who has extensive experience with Charcot-Marie-Tooth. 3 Other are neurologist were all but useless for me. His wait time can be a little much, but for a Doctor to spend time with you and explain things as well as he does it is worth the wait. I can't suggest him enough... very knowledgable and helpful. 

Alisa 

on Healthgrades

8 years ago

This was my 1st visit with Dr. Franklin, so I don't know enough for 5 stars. My prior Neurologist is very smart, but my ins changed & he was twice the drive. It's hard to change Drs. I appreciate Dr. Franklin's friendly staff & short wait time(Lobbies are tough for people with TBI, Migraines, etc. Too much Lobby stimulation & I'm a mess) He's calm, thorough, & the first doctor to ask if I am left or right handed. Seems like a Neurology 101 Question, but not asked. He's impressive with detail. 

Chelsea S. 

on Healthgrades

9 years ago

The practice is very busy because there are several doctors who share the office. The wait time is long but he spent an hour with me. I couldn't believe it. I got what I needed. If your time is short, this may not work for you. 

Anonymous 

on Healthgrades

9 years ago

Practice seems more centered on milking the insurance companies than on actual patient care. Wait times are long. I no longer feel comfortable with this doctor.