MG Properties Group

Pilar B 

on BBB

a year ago

Wish it could be zero. Initially, liked the place for the apartment layout, however, as time passed the experience got bad to worst and they kept increasing my rent (*********). The last time they raised it $400.00 about 20% at renewal which was more than typical. Maintenance did their best to resolve issues, but the turnover for front staff was terrible and not good customer service, slow/no answer for calls. Fire alarm always going off middle of night disturbing sleep, trash overflowing in the room, dog f**** in the walkwa... read more

ZT C 

on BBB

a year ago

I am a resident at ******* 650 and would give a 0-star rating if possible. The property management has displayed extremely poor communication, with no responses to multiple requests. They have also mismanaged parking assignments, causing inconvenience to tenants. Additionally, recently packages have been stolen within hours of delivery, and the leasing office has taken no action to address this issue. The mail room is disorganized, and the lack of security or oversight makes it easy for thefts to occur. Overall, the manageme... read more

Phoebe B 

on BBB

a year ago

I had stayed at *********************************** in *************. HORRIBLE COMPANY TO RENT FROM. Worst apartment experience I have ever had. My AC leaking repair didnt come for 2 days. Never came to replace AC filter they just left it on the couch for me to handle. Infested with scorpions. The office managers dont take issues seriously. Hot tub didnt work for over 10 months and trash everywhere on the property. STAY AWAY!!! 

S1 K 

on BBB

a year ago

I lived at MG Properties Carillon for the past six years. During my move out pre-inspection, the employee stated that they always replace the carpet if you have pets because of the pet smell. I was charged for a partial carpet replacement although the term of the lease exceeded the lifespan of the carpet. You pay for a ********** of ***** and Power bill as well as a Southern ************** bill. ******** adds monthly charges onto the rent for water base charge, water heating, pest control, sewer, trash, and water.Parents let... read more

Sade M 

on BBB

a year ago

Definitely won’t be renewing. New renters beware management is rude and no matter how loyal of a tenant you are they are not willing to listen to you. They increase the rent every year without any upgrades on top of the pool that you’re paying for monthly to never be opened. Maintenance takes forever to get stuff done. These people moved out weeks ago and they are letting this trash just sit here stinking up the building but they demand so much money?? Also! Be sure to double check your rent as they add extra services that y... read more

Jade M 

on BBB

a year ago

Definitely won’t be renewing. New renters beware management is rude and no matter how loyal of a tenant you are they are not willing to listen to you. They increase the rent every year without any upgrades on top of the pool that you’re paying for monthly to never be opened. Maintenance takes forever to get stuff done. These people moved out weeks ago and they are letting this trash just sit here stinking up the building but they demand so much money?? Also! Be sure to double check your rent as they add extra services that y... read more

Cody J 

on BBB

a year ago

This company acquired an apartment complex in *****************The address is ****************. South. I lived in one of these units for 11 years and two months. When I moved out, they charged me for replacing all of the carpeting, painting, and re-surfacing a vinyl tub, which had a warranty of approximately 5 to 6 years. I disputed these charges due to normal wear and tear Per Arizona landlord and tenant recommendation. I formally submitted an email to MG Properties in June 19, 2024 and they replied that by June 21, they wo... read more

Isa A 

on BBB

a year ago

MG Properties have no care as to the welfare of their tenants .. Andorra Apartments in ********* is a gated community I have an upstairs neighbor whom they allowed to rent with 3 small children, a girlfriend and the guy who was caught smoking cigarettes and weed openly .. the noise that these people do have complained and reported to management and their after hours security for over a year A bad bad people .. we felt so unsafe .. in a gated community You are not able to enjoy and relax in your own home, and we pay enormousl... read more

Katlyn P 

on BBB

a year ago

If I can give MG Properties a 0 star review I would. The only saving ***** in these apartment complexes is ********* at the front desk. Other than that TRASH management. *******, the property manager is rude, unprofessional, and inconsiderate. Will tow your car with an up to date registration, brand new tires, and well working car for not moving it in a DESIGNATED parking space over the weekend when we had no use for the car. They will make you pay for the fees and blame it on the owner when the car is indeed operable and NO... read more