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MG Properties Group
- Residential Leasing
- San Diego, CA
About this business
This business offers acquisition, development, rehabilitation, and management of apartment communities throughout the Western United States.
Location details
10505 Sorrento Valley Rd Suite 300, San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
THIS MANAGEMENT COMPANY AND PROPERTY MANAGERS practice several malicious and predatory practices including charging tenant late fees and changes to their online payment platform. When making online payments, they will charge you for late fees, rental insurance fees, and maintenance fees but not allow you to itemize your charges to stay legal responsible for your rent payment. This practice is a strategy to make people stack up fees and cause them to be further behind in their rent. Previously their payment system allowed ten... read more
**** month for a 2 bedroom apartment that is falling apart, appliances don't work, then you get fined hundreds of dollars for trying to buy your own parts to fix them because the management is to busy fiddling their thumbs. If I was able to afford to move out I would have. You make work orders and they **** them off and completed when they are still in the same freaking shape as before, BROKEN!!
Residents in this building display wildly toxic and threatening homophobic behavior. On July 10th 2021, my boyfriend and I were minding or business enjoying the pool. We briefly got into the hot tub before deciding to leave, as it was getting dark and we started to feel strange at the end of it. The next day, I was informed some disgusting woman had snuck around to secretly take a picture of my boyfriend and I giving each other a single short kiss, claiming we were "making out", going to far as to be disgustingly homophobic ... read more
Business response:
To whom it may concern;The complainant has not contacted anyone at MG Properties Group about this incident. It appears his concern is with another resident and was not intended for or directed at MG. We did not reach out to this resident as a result.Warm Regards,MG Properties Group
My parents lived at one of the properties MG Properties Group manages. They lived there, in a small studio, for only 3.5 months. When they moved out, not only was our $500 deposit kept but they sent us a bill for an extra $500. They claimed every line item, from carpet cleaning to replacing the bathroom tub, was justified. They use cheap materials and claim damage when all my elderly parents ever did was just take normal showers in the bathroom! I mean, what could they have done??? They want to also charge us to pain the kit... read more
Business response:
To whom it may concern,I am sorry to hear that there were some unresolved concerns regarding move out charges. I am happy to look in to this further but will need some additional information to do so. Please provide me with the first and last names of the residents and the name of the community. Once I receive this information I will review this for accuracy immediately.Warm Regards,MG Properties Group
My parents lived at one of the properties MG Properties Group manages. They lived there, in a small studio, for only 3.5 months. When they moved out, not only was our $500 deposit kept but they sent us a bill for an extra $500. They claimed every line item, from carpet cleaning to replacing the bathroom tub, was justified. They use cheap materials and claim damage when all my elderly parents ever did was just take normal showers in the bathroom! I mean, what could they have done??? They want to also charge us to pain the kit... read more
I would give this 0 stars if I could. This is specifically Riverwalk at Happy Valley, Oregon. I want to say that in all my years of leasing, purchasing and selling properties, we have never had the issues we had with your company, nor have we been treated as poorly. We had numerous properties we could have selected and we went with Riverwalk because after discussing the process with Roy L****, the screening process was described as efficient and fast. It was absolutely anything but. We have provided social security administr... read more
Since before I even moved into this community it has been nothing but zero follow through laziness in the leasing office empty promises maintenance is incompetent again zero follow through and I moved into an apartment that was not the floorplan that I requested not to mention upon moving into the apartment was nothing short of a nightmare my son and I sat in the parking lot of the community for eight hours because the file was not completed as I thought it was no paperwork was ready they didn’t have anything documented or i... read more
Business response:
I category deny the complaint that was submitted by ****** ******** on February 5, 2021. Ms. ******** was aware of the apartment unit that she rented and so far as signed a rental agreement stating so. As far as the issue of not opening "opening" faculties such as playgrounds and recreational area's. MG Properties Group follows CDC and local county health agencies guidelines. It is our standard and protocol to protect our employees and tenants from the spread of the COVID virus. And until the CDC and our local health agencie... read more
I will start by saying that the Caviata at Kiley Ranch property in Sparks, NV has the best floorplans of any apartments in the area. That being said, the parking situation is absolutely out of control. The residents fill their garages with their junk instead of parking inside them. They also have a severe lack of parking spaces in the community to begin with. I have a large truck that will not fit inside my garage or right in front of the garage. When I get home from work lots of the time there is not a single space to park.... read more
Business response:
Hello ****, Thank you for contacting us regarding your concern and we apologize for any unfavorable experience you have had. Please understand we are working to rectify your parking concerns. We have posted notices about garages being used for parking and not for storage. We are currently working on a parking audit throughout the community. Unfortunately, we have no control over the size of the garages or certain vehicles not being able to fit. Per the terms of our mutual lease agreement we are following the terms stating: “... read more
I feel compelled to have to express my discontent with your office decision to deny my application based on my criminal history. I feel the decision is discrimination although there is no legal protection against it like there is against race, sex, disability, etc. I paid my dues to society. The judicial system works. It did what it is intended to do which is to rehabilitate. I cannot speak for everyone else. I have now been a productive citizen in society for 23 years this month. I have two careers, I am an electrician, and... read more
Business response:
Hello *******, Thank you for contacting us regarding your concern. We are following the terms of the rental criteria which outlines the requirements to move into our community. We ask that each person meets these requirements. Unfortunately, we are unable to make any adjustments to these. Warm regards, MG Properties Group
Frequently asked questions about MG Properties Group
How is MG Properties Group rated?
MG Properties Group has a 2.3 star rating with 222 reviews.
When is MG Properties Group open?
MG Properties Group is closed now. It will open on Monday at 8:00 a.m.
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