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Metro Smiles
- Dentists
- Waukegan, IL
About this business
Step into an environment where your comfort and safety are of the utmost importance and your smile is cared for with the grace that only Dr. Galvez and her staff can offer! Fluent and English and Spanish, Dr. Galvez is a service-focused dentist with a practice dedicated to providing the ultimate patient experience from Emergency Dentistry to Cosmetic or General. With an emphasis on pain-free dentistry, we'll make sure your time in our chair is as comfortable and relaxing as possible. Whether you're looking for quality care f... read more
Location details
458 N Green Bay Rd, Waukegan, IL, 60085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It bothers me that the dentist was going to kick me out of the room when other parents got to stay with their children. I feel Dr.Galvez speaks to my son and me with 0 patients and thinks less of the service she provides only because my son has medical card insurance.On my last visit the Dr's assistant asked if i wanted if i wanted all procedures done on same visit and was not all done and caused conflict once more.
Business response:
Hello Mrs. Gayton. I am sorry that you are upset with the services you received. I would like to explain to you that parents are allowed to come back into the rooms with their children for cleanings and prior to a procedure happening, but not for treatment. The reason for this is because the children listen better to the Dr. when moms and dads are not in the room. I know this was explained to you at the appointment when you were upset. It was also explained that the parent in the other room just like you were asked to leave ... read more
Not the friendliest service. It bothers me that the dentist was going to kick me out of the room when other parents got to stay with their children. I feel Dr.Galvez speaks to my son and me with 0 patients and thinks less of the service she provides only because my son has medical card insurance.On my last visit the Dr's assistant asked if i wanted if i wanted all procedures done on same visit and was not all done and caused conflict once more.
Business response:
Hello Mrs. Gayton. I am sorry that you are upset with the services you received. I would like to explain to you that parents are allowed to come back into the rooms with their children for cleanings and prior to a procedure happening, but not for treatment. The reason for this is because the children listen better to the Dr. when moms and dads are not in the room. I know this was explained to you at the appointment when you were upset. It was also explained that the parent in the other room just like you were asked to leave ... read more
I always appreciate how prompt and professional the staff, hygienists, and dentist are at Beautiful Smiles. I miss Iliana because she was so gentle, but I wish her well. I hope you enjoyed the molar flash drives I left for you.
Prompt and Professional I always appreciate how prompt and professional the staff, hygienists, and dentist are at Beautiful Smiles. I miss Iliana because she was so gentle, but I wish her well. I hope you enjoyed the molar flash drives I left for you.
I went in for a scheduled cleaning today. Everyone was polite and really cared about my well being. Thank You very much.
Spring Cleaning I went in for a scheduled cleaning today. Everyone was polite and really cared about my well being. Thank You very much.
excellent service very friendly and helpful
review excellent service very friendly and helpful
My experience here was great they have friendly customer service and made me feel comfortable.
Frequently asked questions about Metro Smiles
How is Metro Smiles rated?
Metro Smiles has a 4.8 star rating with 108 reviews.
When is Metro Smiles open?
Metro Smiles is closed now. It will open on Monday at 9:00 a.m.
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