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Metro Nissan Of Redlands
- Car Dealers
- Redlands, CA
About this business
From our all-new, World Class, 38,000 square foot facility to the over-the-top World Class service you’ll receive, Metro Nissan of Redlands is committed to giving you MORE! Visit us today and enjoy the many amenities of the More Store, such as: Fresh complimentary Starbuck’s coffee Family fun movies and shows playing on television in our spacious and comfortable waiting lounge Fresh baked chocolate chip cookies Free high speed internet connection at our internet café coffee bar Metro Nissan Kid’s Zon... read more
Location details
1665 Industrial Park Ave, Redlands, CA, 92374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Ive bought 5 cars from metro Nissan because of how friendly and helpful they were but I will not be a returning customer ever again because of my terrible experience. I bought a brand new Ariya EV and they werent even trained like their website says, I was given false info, stranded three times, told by ****** should have done research and *** who was helpful at first but yells at me and said this conversation is over and you can call *************** Springs Nissan has actually answered a lot of questions for me and actually... read more
I began the paperwork in 2018 to trade in my vehicle at this dealership for a Nissan Versa, but totaled my car before it could happen- Ever since then, I have been receiving calls 4-5 times a year, sometimes more, from the dealership asking me how I'm liking my Nissan. Despite telling them what happened, and many fake apologies, guarantees and promises to put me on their "Do not call" list, that next call comes just weeks later. Last time, the manager I think, named Jesus quite rudely laughed at each of my gripes, that his g... read more
I began the paperwork in 2018 to trade in my vehicle at this dealership for a Nissan Versa, but totaled my car before it could happen- Ever since then, I have been receiving calls 4-5 times a year, sometimes more, from the dealership asking me how I'm liking my Nissan. Despite telling them what happened, and their many guarantees to put me on their "Do not call" list, that return call comes just weeks later. Last time I was called, The manager Jesus quite rudely laughed at each of my gripes, that his guys were not only lying... read more
Business response:
I sincerely apologize for the multiple inconveniences you have experienced as a result of some of the members of our establishment. It is our sincerest goal to surpass our patrons expectations whenever possible. I would like invite you to meet with me directly to address each of your concerns once and for all. Please reach out to me directly, I'd love to have the opportunity to help any way I can.
The most dishonest company I've ever met. When my wife bought her 2014 Nissan Versa still under Warranty it stated to fall apart, the console was loose, so the Metro Nissan deal insisted to sell her 2 small bolts for $64. dollars, not cents, each. The manager told her they were 'special bolts'. 4/2021 We had the oil changed and brakes changed by a professional auto shop. I saw the new brakes go on to the car. Two weeks later we took it to the dealer about the transmission. With the report they told us we need new brakes very... read more
Business response:
I'm terribly sorry for failing to meet your expectations. We strive to provide exceptional service to all of our valued guests. Please feel free to reach out to me or our service manager Chris C********* so that we may address your concerns.
I was inquiring about a Used 2020 Nissan Kicks that they had on their website for $13,998. I called to see if it was still available and confirm the price (because I live an hour away). Susie confirmed the price, was very sweet, and set up an appointment for me to see the car the following day. On arrival Susie and Jullian were very polite, I test drove the car, and it was looking very promising. While going over the price, Jullian left to talk to his boss, He said they would honor the online price because it was listed at t... read more
Amending my review 2/29/20 in reference to 2019 Pathfinder Jason the GM called me yesterday and upon review of my documents and more lengthy detailed complaint .... took the time to work with me an resolve my issue to my satisfaction. Jason was understanding and executed a plat to both my situation and training that will take place to ensure this is avoided in the future
I inquired about a vehicle online. I got a response the following day via email. I spoke with the internet manager/salesmen. He told me vehicle sold. That night i checked their website and other websites that sells cars. The vehicle showed available. I went to see cars today. Found the vehicle that I inquired about. The salesmen got the vehicle and took It for a test drive. After completing the test drive we were writing up loan documents. On the other table the same vehicle we test drove and wanted was being sold to another... read more
Business response:
Mr H********* I feel bad that you weren't satisfied! We would love the opportunity to speak with you regarding your experience. Please call me at your convenience at ************, or email me at *******@metronissan.com. Thanks! Jason C***** General Manager
Jamie R****** the sales general manager SHOULD BE FIRED and as well as Cashund R******* assistant sales manager & Jakkar ** Clayton these 3 men NEED TO BE FIRED especially Jamie R****** he discriminated against me and my family! And this WILL not be tolerated! THE HEAD BOSS IS JASON C***** AND WITH ALL THE COMPLAINTS WHY DOESNT HE TAKE ACTION AGAINST THESE PEOPLE THIS PLACE IS RAN BY BAFOONS AND LIARS AND SCAMMERS AND IF THEY DONT GET RID OF THEM FOR TREATING CUSTOMERS UNFAIRLY IM GOING AFTER THIER LICENSE!
Business response:
Hi Michelle, It seems you had a bad experience and I'd like to talk to you personally about this. Unfortunately, I have no record of you in our systems. Would you be so kind as to reach out to me at ************ (cell), or email me at *******@metronissan.com. Thanks! Jason C*****
Jamie R****** general sales manager Jakkar ** sales associate Cashund R******* assistant manager These people are baffoons, I’ve been discriminated against by The general sales manager also THESE MEN ARE AGGRESSIVE AND HAVE COUNTLESS COMPLAINTS WHY DOESNT THE HEAD BOSS JASON C***** FIRE THESE PEOPLE ITS LIKE HE JUST BRUSHES THE COMPLAINTS AGAINST THEM UNDER THE RUG! If SOMETHING IS NOT DONE ABOUT THE GENERAL SALES MANAGER WERE GOING AFTER THIER LICENSE ME AND OTHERS HE HAS TREATED TOO MANY PEOPLE UNFAIRLY AND ITS TIME SOMETH... read more
Business response:
Michelle, I’m still seeking to discuss your experience with our store. It seems you’ve posted the same review from a different email. Feel free to call or email using the contact info below. Look forward to hearing from you! Regards, Jason J. C***** General Manager Metro Nissan of Redlands (**** ******** cell *******@metronissan.com "Stay Humble, and Stay Hungry"
Frequently asked questions about Metro Nissan Of Redlands
How is Metro Nissan Of Redlands rated?
Metro Nissan Of Redlands has a 4.5 star rating with 5,020 reviews.
When is Metro Nissan Of Redlands open?
Metro Nissan Of Redlands is open now. It will close at 8:00 p.m.
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