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Metro Ford Collision
- Automotive
- Miami, FL
About this business
Location details
9000 NW 7th Ave, Miami, FL, 33150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 3:00 p.m. | |
| Sun | Closed |
My husband and I had been shopping around other dealerships and was feeling like we were getting the run around until we went to Metro Ford Miami met Sheldon Holland and felt welcomed. His service was excellent and professional and not overwhelming at all. Thank you
Business response:
Yolanda, thank you for taking the time to leave us your response to Sheldon H's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for the 5 Star recommendation, and have an amazing day!
I've been trying to make a deal work with alot of Ford dealerships all around Florida. Everytime I'd call, I'd get the usual walk-around and "won't spend to much time on you" type of responses. Ford Metro, and specifically my guy, Frank, were patient throughout the entire process, worked with me remotely, over the phone, text, onsite, after-hours, whenever I had a little time to squeeze in, Frank was there. And he always got back to me. Because of Frank's level of service I knew the deal had to go through Metro Ford and at t... read more
Business response:
Leandro, we set high expectations for ourselves so it's gratifying to hear you had a great experience with Frank Ortiz and Metro Ford. If there is anything else we can do to assist you, please let us know! Take care!
I felt safe with COVID, all the sales person where practicing social distancing, and the staff was awesome.
Business response:
Alexander, thank you for taking the time to tell us how we did and we really appreciate the business. We hope to see you again and have a great day!
I bought my car from Metro Ford and was lied to by their rep, my car broke down as soon as I left the lot, my tags didn't come on time and there is virtually zero support after you buy the vehicle. Stay as far as you can from this dealership.
Business response:
***** we are disappointed to see you had a negative experience at our dealership. Please contact ***** ******** our General Sales Manager at (XXX) XXX-XXXX at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you real soon!
Excellent service. Frank incredible seller, very attentive and patient. The best that could touch us
Business response:
We are pleased to know that everything was completed to your satisfaction! Feel free to reach out if there is anything additional we can do for you.
The customer service and staff at Metro Ford has always been attentive and friendly. The employees are very helpful and communicate with the customer regarding the status of their vehicle during service. I highly recommend Metro Ford when purchasing or servicing your vehicle!
Business response:
Alexis, we're happy to hear you had a great experience with our Team here at Metro Ford! If there's anything else we can do to assist you, please don't hesitate to reach out. Thanks again for your business!
Great service and selection. Got the car I wanted at a great price. Staff was excellent and helpful and even delivered my car to the house which was great during these times.
Business response:
Ricardo, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us here at Metro Ford. We hope to be of service to you again! Take care!
I?d like to personally thank GM Mr. M., Salesmen Mr. S. & Mr. J. for making my car buying experience a GREAT one and for their understanding in these hard economic times. I can say they were truly there for me. I really appreciate you guys
Business response:
Paul, we set high expectations for ourselves so it's gratifying to hear you had a great experience with all of us at Metro Ford. We hope to be of service to you again! Take care!
I was able to bring my car in for service and an oil change. The service guy who wrote my ticket was extremely nice. He was able to show me where to go and what to do in the dealership while I waited. My car is running great and I am so happy that I switched dealers to get my car fixed. Thanks Metro Ford!
Business response:
Sami, we set high expectations for ourselves so it's gratifying to hear you had a great experience with our Service Department and Metro Ford. We hope to be of service to you again! Take care!
Frequently asked questions about Metro Ford Collision
How is Metro Ford Collision rated?
Metro Ford Collision has a 4.9 star rating with 6,434 reviews.
When is Metro Ford Collision open?
Metro Ford Collision is closed now. It will open tomorrow at 7:30 a.m.
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