Metro Camera Service

Matt M. 

on Citysearch

13 years ago

I have used Metro Camera Serives 2 times and I have had two Nightmares. I sent my lens in for cleaning, when it came back it made gringing noises when focusing, they said "that is normal", funny it didn''t make that noise before they "CLEANED IT", sent back and they said they fixed it, NO THEY DIDN'T! My lens is ruined, no longer useable. VERY Rude Customer Service. Unprofesional! Will NEVER use again, constantly they would say "we will call you right back" NO THEY DON'T! Once they got my money I was on my own, they wouldn't... read more

Victorious M. 

on Citysearch

13 years ago

My service was great. I appreciated not having an extra charge above the diagnostic fee. 

SplishSplash O. 

on Citysearch

13 years ago

overall it was a good service and I was able to get my camera back in good timing 

Easy Livin G. 

on Citysearch

13 years ago

I've been here a few times and I know I've been here in the past and the customer service has improved 

S T. 

on Citysearch

13 years ago

Great repair shop dropped of my camera to get the lences looked at and they got it back to me before I went on my vacation. 

Nikki P. 

on Citysearch

13 years ago

13 WEEKS AND STILL WAITING! I dropped my camera off with Metro 12/02/11 it was sent to Canon a week later, I paid in full for Canon's estimate December 19th and was quoted 3 weeks turnaround!! Metro says there is a parts delay due to last years Hurricane/Tsunami. Canon says there is no parts delay. I am losing patience and would like the truth, it has been 13 weeks, I have called quite often and been given the same answer. See Below for Canon's response as I contacted them directly...... "Since the camera was sent in by Metr... read more

amont8gom 

on Citysearch

13 years ago

Send Nikon equipment directly to Nikon – The service at Metro Camera is dreadful. My D300 was sent to Nikon for autofocus calibration. It came back after 7 weeks (only after several emails) when the repair was estimated at 3 weeks. Full payment($411) was required up front. The repair was for auto focus adjustment, but it came back with other claimed repairs that were not requested and I did not have the opportunity to approve. Metro refused to provide a contact at Nikon or a Nikon invoice listing the work undertaken. This is... read more

Carolyn Jean Campbell 

on Citysearch

13 years ago

Great service – My camera wasn't working correctly and felt like it was sticking. I assumed it needed a complete service, but she played around with my settings and fixed the problem. No charge! I'll be sure to return when I need the servicing. 

whizby 

on Citysearch

13 years ago

printer repair – did a dumb thing with canon printer. wasn't in the door 3 minutes and the tech had it fixed. no charge. good show !!!!!!!