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Merry Go Round

2.7

About this business

Location details

1028 116th Ave NE, Bellevue, WA, 98004, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
2.738 reviews
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mom2four's profile image
mom2four 
16 years ago

The worst cosutomer service I've ever rec'd – While Merry Go Round certainly stocks a lot of high-end, harder-to-find gear and gadgets, the customer service is simply unacceptable. The staff is rude and unresponsive (when was the last time you had to go LOOKING for a salesperson to assist you in a boutique-type shop?!?) and there's a general "take it or leave it" feel to the place. In addition, the staff *does not like children.* Clearly, this is a huge drawback in a store that caters to parents and parents-to-be! Merry Go R... read more

Newmother07's profile image
Newmother07 
16 years ago

Take your time and business elsewhere – This store was well known on the east side when my grand mother had her children. She surely would not shop at merry go round today. Three staff members independently displayed amazing levels of apathy and curtness. I also received misinformation over the phone from a very flippant sales associate, and wasted an hour and a half driving to bellevue and back for a product merry go round did not actually carry. 

Marc W.'s profile image
17 years ago

Great Selection but Expensive This place has the best selection of high-end and intermediate products in the Seattle area, or at least the best selection we've found. If you're looking for the best baby-widget around, they almost certainly have it, and if they don't, you're not likely to find it in Seattle. The staff is generally helpful and usually knowledgeable, but I wouldn't say they're first class. The prices are pretty much full retail, and they don't offer discounts on much of anything, but if you're looking for high-... read more

Florina N.'s profile image
Florina N. 
17 years ago

Avoid shopping there at all costs! Awful customer service!!!! Aside of reviewing the products, lets talk about my experience with their customer service. The convertible crib and a mattress did not arrive as promised at the time of purchase within 6 weeks. No one bothered to call me from the store to let me know that it won't come in on time. Add to my frustration as expecting mother, I had to call a number of time to get any information as to when it will arrive. Finally I got a hold of the owners Molly and Bob Pressey. Bob... read more

florinan's profile image
florinan 
17 years ago

Avoid Shopping there at all costs! Awful customer service and lame product selection. – Aside of reviewing the products, lets talk about my experience with their customer service. The convertible crib and a mattress did not arrive as promised at the time of purchase within 6 weeks. No one bothered to call me from the store to let me know that it won't come in on time. Add to my frustration as expecting mother, I had to call a number of time to get any information as to when it will arrive. Finally I got a hold of the owners ... read more

pickle8888's profile image
pickle8888 
18 years ago

Worst customer service, great selection – I've never had to deal with such obnoxious salespeople as in this store! I was attracted by their great selection, and was actually ready to make a purchase before their saleswoman took an attitude when we asked a question (about the availability of an item). The people are simply rude and unfriendly, and this has happened a few times now. This has also happened to other friends. We are now at the point where we will not go back. "Go to your room" has great staff, so does "The Right ... read more

jackie e.'s profile image
19 years ago

Nice stuff but a little pricey This place has some neat stuff. They seem to have a bit of everything but they are definitely over priced. I know alot of people in the area can afford to pay more than retail but thats not me. If we could afford to shop here then we would though because everything is so darling. 

Michelle Q.'s profile image
Michelle Q. 
19 years ago

Good selection but pricey The Merry Go Round has a good selection of baby merchandise, furniture and clothing. I have shopped here several times for hard-to-find items. The items are always marked up somewhat from what you might find elsewhere. A couple of dollars here and there. I have bought everything from strollers to toys to furniture here. The sales staff is helpful once you get their attention. 

Tracy L.'s profile image
19 years ago

Great Selection, But Too Spendy... I always have fun browsing at Merry Go Round, but I've never actually bought anything from them. They have a great selection of upscale baby equipment, clothing, and furniture. However, the prices are very high, due to the nature of the products they carry. If you are in the market for boutique style baby stuff, Merry Go Round is the place for you! 

Frequently asked questions about Merry Go Round

How is Merry Go Round rated?

Merry Go Round has a 2.7 star rating with 38 reviews. 

When is Merry Go Round open?

Merry Go Round is closed now. It will open tomorrow at 10:00 a.m. 

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