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Mercy Hospital Outpatient

4.4

About this business

Mercyhealth is a regional health system with over 700 employed physician partners, seven hospitals and 85 primary and specialty care locations throughout 50 northern Illinois and southern Wisconsin communities. We are committed to being a top integrated health care provider and continuously work to make life better for the people, families and communities we serve. As an integrated health care provider, we provide exceptional, coordinated health care that spans four core service divisions: hospital-based services, clinic-bas... read more

Location details

2525 S Michigan Ave # 4, Chicago, IL, 60616, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.489 reviews
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Dustin LeCocq's profile image
Dustin LeCocq 
5 years ago

Wife went to Mercy Midlake with cough, body aches, runny nose, severe breathing issues. That location gave her a breathing treatment and directed her to the main hospital for an X-ray, that was yesterday around noon. She called that evening, the next morning, and again the following evening (tonight). They told her nobody has looked at the X-ray yet and try calling tomorrow. If she calls and the give her the same answer I will come undone. Not the first or second time with bad experience, others have been much worse, but som... read more

Kimberly Montgomery's profile image
Kimberly Montgomery 
5 years ago

I been in the ER waiting room since 1:00 pm it’s now 9:20 no one saw me yet!!! 

Tanya Ellis's profile image
Tanya Ellis 
recommend  Recommended
5 years ago

Everyone is so friendly. They really care about the patients. They take time to explain every procedure. They follow up right away with test results. 

Iesha Walker-Blair's profile image
Iesha Walker-Blair 
5 years ago

came here for seizures in the er. they pur me in corner room 5 and I had 2 seizures and none of the staff checked on me. if it wasn't for my husband I wouldn't even be here. Then they put an iv in talking about in case you have another seizure we'll give you some medicine. I snapped and suing cause they need to have better nurses and doctors. after snapping all they gave me was a small bag of iv medication and told me goodbye. And I was here for 5 hours!! 

Rosalyn Jelks's profile image
Rosalyn Jelks 
5 years ago

The television remote in my mothers ICU room is not functioning. For the past 3 hours we have been waiting for an engineer. The nurse has called several times and I called patient care services. They transferred me to dispatch and all I get is excuses. This is how they treat a patient that has suffered from ICU delirium during their precious ICU stay. The engineer still has not responded and no one cares. Is there even an engineer working!!! 

Brandi Nicole Macon's profile image
Brandi Nicole Macon 
5 years ago

This is what I’m going to put on my survey.......nurses most times never answered my call from call button and when someone did she had an attitude and abruptly cut me off ; I was put on restriction and when I’d order food they would leave it sitting in the hall to get cold; I had to advocate for myself in the er in order to be admitted; I begged for pain medicine from 3a-9a on Mon the 7th they finally gave me some about 10am; was not given any toiletries like soap, toothpaste or tooth brush; no one helped me wash up, had to... read more

Jeff Haill's profile image
Jeff Haill 
5 years ago

Brought lady here with severe chest pain, recently discharged with blood clots and sitting in ER now 5 hours and not been seen!!! Good place for someone to open a hospital!!! They should close this place for sure! Plus it’s filthy! 

Mitzi Carter's profile image
Mitzi Carter 
recommend  Recommended
5 years ago

My experience in the ER was completely different. I was treated VERY WELL and everyone..including the nurses..was VERY ACCOMMODATING AND RESPECTFUL Sorry others had a rough time I didn't. hospital stay was equally enjoyable. I was recognized by my last name and my room was 1119. beautiful view. overall..my stay was satisfying considering my health circumstances. 

Mickey Van Deren's profile image
Mickey Van Deren 
5 years ago

Frequently asked questions about Mercy Hospital Outpatient

How is Mercy Hospital Outpatient rated?

Mercy Hospital Outpatient has a 4.4 star rating with 89 reviews. 

When is Mercy Hospital Outpatient open?

Mercy Hospital Outpatient is closed now. It will open tomorrow at 9:00 a.m. 

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