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Mercy Emergency Department - Northwest Arkansas
- Rogers, AR
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Location details
2710 S Rife Medical Ln, Rogers, AR, 72758, United States
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Best hospital ever. They go above and beyond!
This hospital system has the most confusing and rude billing policies I have ever experienced. I am never asked for a co-pay up front when I see the doctor. The next thing I know, about a month later, I will receive a paper bill that tells me I need to make payment arrangements, as if I were immediately delinquent, despite it being the first bill. I usually go online and pay the bill and mutter about how rude this stupid hospital is, blah blah blah. I check my balance online every month or so just in case. This last time I w... read more
I do not care for Mercy. I know that they do some great things but I went in for the CT Scan. My CT Scan came back with a calcium score of 478. They recommended that I see a cardiologist. This is where the problems start. Without any risk factors of heart disease it was recommended that I have further testing. I submit my insurance and they tell me my out of pocket cost would be $1684 which I paid up front. Now I am getting bills. about $1100. Then I find out that the CT Scan is not a very acurate test. I went to another doc... read more
They took over 30 minutes to get my daughter who is 1 in who cried for over 6 hours to never see a doctor and be told multiple different cause which none were correct and then they wouldn't release her test results to us bc hippa. They gave us pill antibiotics and someone else's rx and discharge papers. I asked for a pediatrician to come see her and he refused to come down. I took her back to the hospital the next day to get her checked out and find out what is wrong and get the right meds.
I took my husband into the ER due to pain after his motorcycle accident the day before. His pain was at a 8-9. He was barely able to walk. The RN did not show concern. She didn't help onto the bed. She didn't seem warm and caring. She just did what she had to do and left. It took almost 2 hours to be seen by the doctor. Who also didn't show concern and didn't help him on or off the bed. She asked him to put on a gown and she came back an hour later. We spent 6 hours at the hospital! We left with nothing but ointment and soap... read more
An ambulance took me to Mercy Hospital. I was having a stroke & since ER only does CAT scans they missed it therefore I was misdiagnosed, sent home. When my husband asked why I was slurring & had no balance to stand, they said it was because they gave me Benadryl. Right! Must have been a boatload dose, Benadryl has never affected me like that before or since. So went home & laid in my bodily fluids for two days. I couldn't walk or talk. Had an MRI the next week. It showed that I had a massive stroke in my cerebellum. A few y... read more
Thank goodness I'm not the only one! They make you feel like some kind of thief. They've done the same thing to us with our billing. My daughter gave them her insurance card at her appt. and they said she owed nothing. Then about 4 months later I get a bill from a debt collector! I called them then I called Mercy and we all went back and forth a million times! Mercy finally billed my insurance then sends me another bill saying they didn't pay anything, but Mercy also didn't subtract the network savings amount so I had to sen... read more
First off the horrible experience I had 2 years ago when I was pregnant with my son I was dilated to a 4 they wouldn't keep me so after 4 hours of being there in full blown labor they sent me home I went to another hospital and had my son 13 hours later he was born very sick due to swallowing the fluid he was in ICU for 2 weeks. I tried to go there to get help with an abscessed tooth that is very infected and can kill someone if it gets worse then mine already is. The nurse was very rude to me saying eww yuck and other rude ... read more
My husband is Very sick, not able to keep anything down for 4 days. Can barely sit up and have been waiting in Lobby for over 2 hours. No telling when we will get to the back.
Frequently asked questions about Mercy Emergency Department - Northwest Arkansas
How is Mercy Emergency Department - Northwest Arkansas rated?
Mercy Emergency Department - Northwest Arkansas has a 2.2 star rating with 114 reviews.
When is Mercy Emergency Department - Northwest Arkansas open?
Mercy Emergency Department - Northwest Arkansas is open now. It is open 24/7.
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