This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Merchants Credit Association
- Homeowner Association
- Redmond, WA
About this business
Comprehensive Collections Customized Precollections Payment Monitoring Early Out / Skiptracing Experienced Legal Department
Location details
2245 152nd Ave NE, Redmond, WA, 98052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This companies garnishment paperwork is not legal. The dates are wrong the filings are blank and there is not file stamp on the paperwork. They are trying to collect a debt that is 12 years old, They are saying my husband was served when i have the sorry we missed you letter sitting in front of me he was never served. they are saying he was. My husband never got any paper work from this collector what so ever.
Business response:
Thank you for your feedback regarding our business. We would like to investigate your concerns, and would need additional information to locate your husband's account. Please contact our office at ************** so we may further assist you.
Terrible customer service, first guy wasnt willing to get me any information regarding the claim, I figured it out on my own that this was a wrongfully sent to collections was able to get it canceled and the 2nd person I talked to interrupted me and proceeded to raise her voice to over power mine in asking a question but wouldnt give me time to explain or respond. I hope the company sees this and listens to the recording and acknowledge how poor their customer service/care is. There are some people in this world that dont ha... read more
Called to find out the status of my account and representative was very rude, kept interrupting as I was asking for clarification, and eventually hanged up on me. I really hope the company would address this sort of behavior. Totally not acceptable.
I get occasional calls from this company and never answer them. They don't leave a voice mail, either, which right away puts me in high suspicion mode. Any reputable company calling for a legitimate purpose would leave a message.If they're truly calling about a debt (and I can't think of any that aren't already on a payment plan) then I want something in writing anyway. I don't respond to ANY kind of telephone soliciation.
Unbelievably rude from the beginning. ZERO human decency. I received a call from them regarding a payment I owed at a medical clinic. The outstanding balance was a mistake and I was just trying to get some more information. The woman was rude from the beginning. She talked down to me and said she didn't "care" about me or anything I was saying as I was the one referred to the collection agency - I mean WOW. In time of Covid and financial strain, it saddens me greatly that people like her (and this company) exist. As a teache... read more
Very unprofessional, not willing to listen only want to collect what they say is correct. Spoke with a manager and he was not nice and unwilling to work with me over a $236 bill I was willing to pay in full. They added extra fees that I was not advised of and would not waive or reverse the fees. I filed a formal complaint with the Attorney Generals Office of Washington to look into the extra charges.
They share your recorded conversation with their client without your consent. Supposed to get used for debt collection us only. Not to give out my personal information to others
Merchants Credit is a sham organization, they are attempting to collect a debt from me that doesn't exist! I contacted the original creditor for proof of any outstanding balances and they couldn't provide anything! I want Merchants Credit to stop reporting a debt on my credit report that doesn't exist! Leave me alone!
They are rude. They try to intimidate me they threaten law suit. They refuse to answer my questions. They refuse payment arrangements. It is not possible to speak to legal department on phone. They are abusive.
Frequently asked questions about Merchants Credit Association
How is Merchants Credit Association rated?
Merchants Credit Association has a 1.4 star rating with 199 reviews.
When is Merchants Credit Association open?
Merchants Credit Association is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com