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Mercedes-Benz of Waco

4.6

About this business

Location details

1625 N Valley Mills Dr, Waco, TX, 76710, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.61,362 reviews
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Kenneth J Ratajczak's profile image
Kenneth J Ratajczak 
7 years ago

They wouldn't deal with us on a SLK, so we bought a BMW. When I took my Tahoe in for service they "found" a broken dip stick holder that they said was a factory defect. I think they broke it and charged me $110 to fix it. 

Jim Jackson's profile image
Jim Jackson 
recommend  Recommended
7 years ago

Great Service Dept !! Fixed my Sprinter issue in (1) day @ NC 

Tonja Filo Vasquez's profile image
Tonja Filo Vasquez 
recommend  Recommended
7 years ago

I bought my Mercedes-Benz from Mercedes-Benz of Waco . They take such great care of their customers. I would hope got recommend Howard to let him sale you a new Benz Thank you , Tonja Vasquez 

Eugene Brickey's profile image
Eugene Brickey 
recommend  Recommended
8 years ago

Professional and got the job done 

Gary A. Findley's profile image
Gary A. Findley 
8 years ago

Had car in for service for 2 weeks then told us they couldn’t fix and we would have to call Germany. First time brought in brakes squelched and they said that was common, on a Mercedes, seriously? Not excited about the Mercedes since purchased but definitely not the experience at Allen Samuels. Did get fixed after I drove up a spoke to GM, got fixed the next day 

Wally Graner's profile image
Wally Graner 
8 years ago

We bought our new (to us) M/B and the sale was handled by Howard Cohen. His services were exceptional in all ways, friendly, knowledgeable and efficient. The car was as promised and delivered shiny, clean and fully serviced. We have already referred one friend to Howard and have asked Howard to watch for a 2nd car for us. 

Benjie McCall's profile image
Benjie McCall 
8 years ago

After hitting a HORRIBLE hole on the interstate at 85mph driving from Wilmington, NC to Waco, my 2008 GL320 diesel apparently broke a wheel sensor causing some serious driving issues (plus no cruise control). We weren't about to make the 1500 mile trek back to NC without getting it fixed. I contacted David Hurst in the service department who was able to order a new sensor AND provided us with a loaner car for 3 days until ours was fixed. That is EXCELLENT support for a couple of out-of-town tourists. I can only imagine how g... read more

Debra Hazley's profile image
Debra Hazley 
8 years ago
Wendy Moffett Caughenbaugh's profile image
Wendy Moffett Caughenbaugh 
8 years ago

This was by far the easiest car buying experience I have ever had. My salesman Howard Cohen made all the difference. A few days after the sale I had a slight issue with the windshield wipers. Howard had me in to have the service performed the same day, within an hour I was good to go! � 

Frequently asked questions about Mercedes-Benz of Waco

How is Mercedes-Benz of Waco rated?

Mercedes-Benz of Waco has a 4.6 star rating with 1,362 reviews. 

When is Mercedes-Benz of Waco open?

Mercedes-Benz of Waco is closed now. It will open on Monday at 9:00 a.m. 

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