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Mercedes-Benz of Silver Spring

4.3

About this business

Mercedes-Benz of Silver Spring supports all your Mercedes-Benz needs. The health and safety of our staff, customers and community continues to be our top priority. Visit our website to shop and buy from our extensive selection of new and pre-owned Mercedes-Benz vehicles or to schedule your Mercedes-Benz service appointment. Check out our latest Mercedes-Benz lease and Mercedes-Benz service offers. 

Location details

3301 Briggs Chaney Rd, Silver Spring, MD, 20904, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.31,562 reviews
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Aroon Suansilppongse's profile image
Aroon Suansilppongse 
recommend  Recommended
4 years ago

Good services Very responsive 

Ronald C. Brown Jr.'s profile image
Ronald C. Brown Jr. 
recommend  Recommended
4 years ago

The staff was very professional and directed me to the correct individual 

Business response:

Ronald, we're glad to hear you enjoyed your visit. Until the next time we meet, take care! 

Michelle Patterson Wildman's profile image
Michelle Patterson Wildman 
recommend  Recommended
4 years ago

As a first-time car buyer (meaning without my helpful husband by my side sharing his words of wisdom!), I thoroughly enjoyed the experience. GM Jim Elefantis promised there would be no pressure, and I felt completely comfortable from start to finish. Sales Consultant Marcelo Via provided educated answers to my questions and Dorit Figueroa flew through the financing so I could get back to work. It's been a year since Marcelo kindly dropped my 2020 GLE 350 off on my doorstep, and I couldn't be happier. Especially after bringin... read more

Business response:

Thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful. We want all our customers to feel this way when leaving our dealership! Safe travels! 

Willa Shumate's profile image
Willa Shumate 
recommend  Recommended
4 years ago

Reasonable rates, excellent customer service, no long wait time, speedy and through service keeps you informed every step of the way. 

Business response:

Willa, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring! 

Warren S Sollod's profile image
Warren S Sollod 
recommend  Recommended
4 years ago

Great Service - Great People 

Business response:

Warren, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Katie MariaLynn Butler's profile image
Katie MariaLynn Butler 
recommend  Recommended
4 years ago

They did a great job of getting us the car we wanted, despite the issues we ran into because of COVID19. We appreciate their hard work and are now proud owners of a 2020 GLB250! Thanks! 

Business response:

Katie, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care! 

Tony Medley's profile image
Tony Medley 
recommend  Recommended
4 years ago

My experience was great. I was in and out in no time. My representative, Aaron Latham was awesome as he provided me with “A Class” service! I would recommend Mercedes-Benz of Silver Spring and Aaron Latham to any and all. 

Business response:

Tony, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please give us a call. We're always happy to help! 

Carmen Berry's profile image
Carmen Berry 
recommend  Recommended
5 years ago

Excellent dealership for your next car buying experience. 

Angela Alkire's profile image
Angela Alkire 
recommend  Recommended
5 years ago

I regularly rave about the service I receive at MB of Silver Spring and nothing has changed here. What I did experience today brought my loyalty a few notches higher. I’m convinced that MB trains their staff to be equally loyal to their customers. I have a great service rep. in Mike Dowling. He walked me through everything just like he probably would do with his sister. I’ve been a big fan of this dealership and now I’m a bigger one! 

Frequently asked questions about Mercedes-Benz of Silver Spring

How is Mercedes-Benz of Silver Spring rated?

Mercedes-Benz of Silver Spring has a 4.3 star rating with 1,562 reviews. 

When is Mercedes-Benz of Silver Spring open?

Mercedes-Benz of Silver Spring is open now. It will close at 9:00 p.m.  

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