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Mercedes-Benz of Novi
- Car Dealers
- Novi, MI
About this business
Location details
39500 Grand River Ave, Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great Staff I bought from Mercedes of South Bay because its local and everyone here was so friendly especially Cooper and Larry Tulio. They went avove and beyond to make me a happy customer.
Autotrader directed me to a great place We had been looking for a CLK and had a few special options we would be looking for. We found this CLK at South Bay Mercedes-Benz using Autotrader. We spoke to David Guerra on the phone and knowing it was a distance from out house which is San Diego, we felt comfortable with David from the start. No pressure and very professional honest too. We will be back for sure.
Nice Dealer The physical appearance of the dealership was the primary reason for my initial stop. After meeting the general manager I was assisted by Allam an extremely knowledgeable and conversant sales representative. Following a test drive and a somewhat extensive pricing discussion we arrived at what I felt to be a fair market value for the auto being purchased. I would recommend South-bay Benz to everyone.
Hays was great I came here because of a referral from Charlie Franks. He referred me to Hays, who might I add has been awesome. He followed up with me, not pressuring me at all. He was always available to take my calls and e-mails. He worked very hard to find the car of my dreams and if not for him I would not have gotten my new car. HE IS AWESOME.
pleasure to do business with!! Pleasure to do business with!!! Great experience from start to finish! I found the employees extremely knowledgeable and willing to help me find the car that best suited my needs, all while staying within my budget. The sales team was very friendly and professional. I highly recommend Mercedes Benz of South Bay for both sales and service!
Dishonest sales team These guys are a joke. I was ready to come down and buy the car and they called me on my way and told me they had "mis quoted" the price. Tried to get me to pay 5k more then advertised. Complete clowns! I will never buy from them. I asked for a manager and he told me. "people enter numbers, they make mistakes." this was after 2 days of talking to Anita on the phone and getting the price confirmed. Here is the biggest joke of all. The car is still posted online for the lower price they refused to sell it ... read more
E350 The treatment we received from Petros M was a moment to remember and will be cherished for a long time. The patience and salesmanship was very satisfying. We purchased a E350 2008. My used new car in a long time. We will return and refer this dealer to any and all friends. It was a pleasure doing business with Larry the sales manager. He left a warm feeling. Thank you all again.
Lease from Tom S As the end of my lease came to term, it was time to find another car. I looked at other models and brands but what brought me back to this Mercedes Benz dealer was not just the great car performance but the customer service I received throughout my lease from Tom Sinanian and the finance personnel. This process in returning a car and getting a new once is personal to me. Tom helped my new chapter with Mercedes Benz continue to be another exciting worthwhile experience. Promptly returned my calls and emails, ... read more
Great Expierance The service was impeccable, everyone was very attentive & friendly Petros was especially courteous & helpful. He made buying a car a pleasurable experience. All in all I would definitely recommend to anyone looking to buy a Mercedes to buy from South Bay Mercedes. I am pleased with my purchase & continue to be treated wonderfully each time I come in.
Frequently asked questions about Mercedes-Benz of Novi
How is Mercedes-Benz of Novi rated?
Mercedes-Benz of Novi has a 4.2 star rating with 2,062 reviews.
When is Mercedes-Benz of Novi open?
Mercedes-Benz of Novi is closed now. It will open at 7:30 a.m.
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