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Mercedes-Benz of Northlake

4.8

About this business

Location details

10725 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,223 reviews
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Heather Austin's profile image
Heather Austin 
recommend  Recommended
6 years ago

Love my 2018 C300! Brad Comfort and Michael Masotti took great care of us ! First Class service with such an amazing purchase experience!!!! Looking forward to trading up in a few years!! ❤️ 

Garth Thorpe's profile image
Garth Thorpe 
recommend  Recommended
6 years ago

excellent serice very good staff very nice facility 

Frank Davis's profile image
Frank Davis 
recommend  Recommended
6 years ago

Amazing dealership Nic Collins and team are the very best 

Margaret Connor Garrison's profile image
Margaret Connor Garrison 
recommend  Recommended
6 years ago

We can’t say enough about the excellent service we continually receive from Nick Collins, our wonderful Service Advisor. We appreciate his personal warmth and professional demeanor. We are yet to have an issue he couldn’t address successfully. Dealing with Nick is always a pleasure. 

David Gill's profile image
David Gill 
recommend  Recommended
6 years ago

Very easy going and laid back. Made the experience extremely pleasant and effortless. Very helpful and went out of the way to help. Definitely will buy from again and highly recommend! 

Tiawana Brown's profile image
Tiawana Brown 
recommend  Recommended
6 years ago

Shaun at Northlake is one of the best on the Mercedes Team. I was there recently with my daughter Tijema. She will be purchasing in June. He exceeded our expectations and his customer service surpasses above average. Kind. Professional and delivers with a warm and friendly smile. Shaun by far is the best!! 

Melissa Clowers's profile image
Melissa Clowers 
recommend  Recommended
6 years ago

Mike masotti was amazing with helping me find a new truck for my husband! He listened to my concerns and made a detailed list of my requirements. I passed on the original truck i came to see but Mike didnt give up. We went back inside and began searching until we found the right one! my husband couldn't be happier in his new chevy Silverado. I will definitely be returning to get Mike's help when I need a new car! 

Dallas Paddon Butler's profile image
Dallas Paddon Butler 
6 years ago
Kay Elle Oh's profile image
Kay Elle Oh 
recommend  Recommended
6 years ago

We had the best experience at Mercedes-Benz Northlake thanks to Mike Masotti who was informative, attentive, and helpful in every way! We’ll be giving our business to them for years to come!! 

Frequently asked questions about Mercedes-Benz of Northlake

How is Mercedes-Benz of Northlake rated?

Mercedes-Benz of Northlake has a 4.8 star rating with 4,223 reviews. 

When is Mercedes-Benz of Northlake open?

Mercedes-Benz of Northlake is closed now. It will open at 7:30 a.m. 

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