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Mercedes-Benz of Northlake

4.8

About this business

Mercedes-Benz of Northlake is a new and used Mercedes-Benz dealer serving the greater Charlotte area. We are proud to provide the Charlotte area with the newest and most popular Mercedes-Benz models, including the Mercedes-Benz A-Class, Mercedes-Benz E-Class, Mercedes-Benz GLA 250, and more! Our service department is here to keep your new and used Mercedes-Benz models in the best condition possible. Choosing us for your express service and Service A & Service B maintenance can help extend the lifespan of your beloved car, wa... read more

Location details

10725 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,201 reviews
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Kristi Backhaus Buff's profile image
Kristi Backhaus Buff 
recommend  Recommended
5 years ago

Went to Mercedes-Benz of Northlake to look for a car for my 77 year old mother. The experience was wonderful! Shaun Millien was our salesman/client advisor and we found him to be very knowledgeable and so very patient with mom. He answered all of our questions and made the experience great. All of the staff that interacted with us were exceptional, especially Joe ( General Manager) and Zaraha who provided exceptional customer education with mom. Well done Hendricks Mercedes of Northlake. 

Michael Cummings's profile image
Michael Cummings 
recommend  Recommended
5 years ago

I was in town helping my grandmother pick out a new car. She had been eyeing her first Mercedes and we stopped in to see several dealers inventories and ended up purchasing a beautiful Lunar Blue C43 from Shaun who was an absolute pleasure to work with. He was the most patient rep I’ve ever experienced and we had a lot of fun driving different models with him. The after sales services provided by Zaraha was excellent and Joe the manager was great as well. Overall great experience buying from them! 

Neil Wright-Elliott's profile image
Neil Wright-Elliott 
recommend  Recommended
5 years ago

Shinya is really helpful and provides a great service. Would definitely recommend! 

Joe Davis's profile image
Joe Davis 
recommend  Recommended
5 years ago

I dealt with Shinya Turley and Zahera Stevenson at this dealership. I give them both a 10!!!!! They have been most hopeful with the buying experience! 

Kevin Morrell's profile image
Kevin Morrell 
recommend  Recommended
5 years ago

When you first meet Cali Young you realize she’s special. She is business savvy with a personal touch of sweet personality and grace . Her aim , commit , achieve attitude resonates through her company at every touch point. Cali goes above and beyond to create relationships in the community that make a difference for people , giving her personal time to so. Her commitment to deliver a world class experience with a smile leave a lasting impression every time . 

John Dunn's profile image
John Dunn 
recommend  Recommended
5 years ago

Shinya was great. Really helpful and friendly and I would recommend you go and see him! 

Deana Reel's profile image
Deana Reel 
recommend  Recommended
5 years ago

The one thing of many I admire about Mercedes Benz of Northlake is the passion and professionalism of Cali Young. Cali has an incredible involvement in the community. Her drive and commitment to accomplishing tasks is beyond anything I have seen. Her practices are creative and original. She is a great asset to the company. 

Katherine Elizabeth's profile image
Katherine Elizabeth 
recommend  Recommended
5 years ago

I am so thankful for Cali Young and all of her efforts and organization for partnering with our school. She works so hard and we appreciate all that she does. Thank you Cali for making such an impact on our school! 

Miranda Lea Mullins's profile image
Miranda Lea Mullins 
recommend  Recommended
5 years ago

Excellent customer service, the most knowledgeable staff and by far the best experience I've ever had. If you go, make sure you ask for Shinya.. He's the best! 

Frequently asked questions about Mercedes-Benz of Northlake

How is Mercedes-Benz of Northlake rated?

Mercedes-Benz of Northlake has a 4.8 star rating with 4,201 reviews. 

When is Mercedes-Benz of Northlake open?

Mercedes-Benz of Northlake is closed now. It will open tomorrow at 7:30 a.m. 

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