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Mercedes-Benz of Lancaster
- Automotive
- East Petersburg, PA
About this business
Location details
5100 Main St, East Petersburg, PA, 17520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 2:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy car buying experience. Kim was very helpful and was able to give us a better interest rate. Recommended to my cousin who’s looking for a GLE 350.
Very nice and attentive.
Business response:
Hi Donna, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I never heard back from this dealership. I decided to drop in as I was in the neighborhood. New location in SSF is very impressive. Vehicle was not available. Met with sales lady and since I was financially unqualified there was absolutely no interest on her part. I told her that I would follow up with my finances fell into place. (most likely not with her)
Flether Jones was great, they contacted me quickly and were able to show us the vehicle we were looking for. The sales process was smooth, very minimal bargaining was necessary and they were never pushy in the process.
Business response:
Hi John, Thank you for sharing your positive experience with us! We're thrilled to hear that Fletcher Jones provided you with excellent service and made the sales process smooth and hassle-free. We appreciate your feedback and hope to see you again soon. Best, Your Friends and Family at Fletcher Jones Imports
Car was as described, dealer was very kind and also was not too pushy
Business response:
Hi Thomas, Thank you for taking the time to leave us a positive review! We're glad to hear that your experience met your expectations. We strive to provide a comfortable and pressure-free environment for our customers. If you have any questions or need assistance in the future, feel free to reach out. Kind Regards, Your Friends and Family at Fletcher Jones Imports
They were polite and the car was beautiful but kept on the second floor (so I didn't ask for a test drive, looked impossible to get out).
Business response:
Hello James, Thank you for your business and the opportunity to serve you! We appreciate you taking the time to share your feedback and want to ensure you are always supported. We'd love the opportunity to learn more about the vehicle you were seeking and always happy to assist our guest by providing a test drive. Please let us know if we may be of further assistance today or on the road ahead. We'd love to help you find the vehicle of your dreams! Kind wishes, Kimberlee Camargo Reputation and Brand Manager kim.camargo@fletc... read more
Responded promptly to my original request for information! But did not buy from here!
Business response:
It's good to hear that you found our prompt response helpful, even though you didn't end up buying from us. If you ever need information or assistance in the future, feel free to reach out. We're here to help!
Prompt contact and follow up. Made a great deal with great people. Very Satisfied.
Very profesional , honest , straight to point will definitely use if the right price is reached
Frequently asked questions about Mercedes-Benz of Lancaster
How is Mercedes-Benz of Lancaster rated?
Mercedes-Benz of Lancaster has a 4.8 star rating with 2,428 reviews.
When is Mercedes-Benz of Lancaster open?
Mercedes-Benz of Lancaster is open now. It will close at 8:00 p.m.
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