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Mercedes-Benz of Lancaster
- Automotive
- East Petersburg, PA
About this business
Mercedes-Benz Passenger Vehicles and Sprinter Commercial Vehicle Sales and Service Business
Location details
5100 Main St, East Petersburg, PA, 17520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 2:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Went ready to scheduled app't., ready to purchase the salesman I was suppose to meet was too busy to even spend any time. Not the 1st time I dealt with this dealership, but pretty sure it will be the last.
On the day I was ready to buy, I called ahead to see if there was any wiggle room on the price, fully intending to buy that day regardless of the answer. The sales rep was so testy on the phone I decided not to purchase from them at all. I'm glad I made that decision because I found a certified 2017 C43 AMG with similar mileage at another dealer an hour later and put a deposit on it over the phone based on their service. I'm driving it home this this weekend:)
Business response:
Mr Depasquale,Thank you for your feedback. Mercedes Benz of Lancaster is one of the longest running dealerships in North America and we are excited to celebrate our 60th Anniversary this year. We wouldn’t have been able to make it this long without the ability to adapt with change.Factors such as technology, economy and market changes are three that come to mind when explaining how a franchise dealer can be exposed to change. That is why your opinion matters so much and we are grateful for the opportunity to earn your busine... read more
Easy to work with, friendly. Made the buying experience pleasant.
Very professional accommodating. Felt like they really cared about getting me what I wanted. Was treated with dignity respect and concern.
Informed me instantly vehicle was sold!
Low pressure sales and great service after the sale.
Dealer was friendly and helpful. I ended up purchasing the vehicle I was interested in.
Very good about communicating
I had a great experience with their customer service and ended up buying my truck here.
Frequently asked questions about Mercedes-Benz of Lancaster
How is Mercedes-Benz of Lancaster rated?
Mercedes-Benz of Lancaster has a 4.8 star rating with 2,076 reviews.
When is Mercedes-Benz of Lancaster open?
Mercedes-Benz of Lancaster is closed now. It will open at 9:00 a.m.
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