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Mercedes-Benz of Lancaster

4.8

About this business

Location details

5100 Main St, East Petersburg, PA, 17520, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 2:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.82,920 reviews
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Jim's profile image
Jim 
2 months ago

Great experience at Mercedes Benz of Lancaster. Awesome price for an excellent vehicle. George was very helpful and I would highly recommend this dealership. 

Business response:

We are delighted to hear George and the team made your purchase experience a smooth one. Safe travels in your new car! - Mercedes-Benz of Lancaster 

Greg's profile image
Greg 
a year ago

Rebecca and the MB Vans team of Lancaster MB were nothing but total professionals. Every step of the way was easy and stress-free. Thanks again!! G+A 

Business response:

Greg, thanks for your kind words about Rebecca and the team! We truly appreciate your business and look forward to working with you again at Mercedes-Benz of Lancaster. Safe travels! 

hummngbird's profile image
hummngbird 
a year ago

Excellent follow up, responsive, helpful. 

ghengisahn's profile image
ghengisahn 
a year ago

Regardless of negotiations, was unable to get a quote, approval or answer on out of state shipping. I’m not sure why this was listed for Nationwide viewing, but the dealer certainly wasn’t interested in out of state proposals. 

Business response:

Ghengisahn, I apologize for the inconvenience you faced with out-of-state shipping inquiries. We strive to provide clear communication and it's disappointing that we fell short here. Please feel free to reach out so we can address your concerns directly. Thank you, Bill McFadyen - General Manager - bmcfadyen@lcmotors.net 

GuruDVPVCH's profile image
GuruDVPVCH 
a year ago

Did not end up buying the car but Jake was amazing, understanding, and patient! 

Business response:

Thank you for the review! We appreciate your consideration and hope you won't hesitate to reach out if Jake & the team can be of service again in the future! - Mercedes-Benz of Lancaster 

Carolyn's profile image
Carolyn 
2 years ago

Two different people contacted me. Discussed the price, which I thought was a bit high, so they emailed a slightly lower price. The following day, they reached out again with a price that was higher than the original price. Didn’t instill confidence. 

Jess's profile image
Jess 
2 years ago

Very responsive 

Business response:

Thanks for the review, Jess! We hope you won't hesitate to reach out if there's anything else we can do for you! - The Mercedes-Benz of Lancaster Team 

F's profile image
F 
2 years ago

I was just about to pull the trigger when they increased the price by several thousand dollars. Obviously I did not move forward. They were responsive, and courteous. No problem with interaction, just the price increase. 

Guru9LXD8D's profile image
Guru9LXD8D 
2 years ago

Very helpful and informative. Would not hesitate to shop there in the future. 

Business response:

Thank you for the positive feedback! We look forward to assisting you again in the future! - The Mercedes-Benz of Lancaster Team 

Frequently asked questions about Mercedes-Benz of Lancaster

How is Mercedes-Benz of Lancaster rated?

Mercedes-Benz of Lancaster has a 4.8 star rating with 2,920 reviews. 

When is Mercedes-Benz of Lancaster open?

Mercedes-Benz of Lancaster is closed now. It will open at 9:00 a.m. 

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