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Mercedes-Benz of Lancaster
- Automotive
- East Petersburg, PA
About this business
Mercedes-Benz Passenger Vehicles and Sprinter Commercial Vehicle Sales and Service Business
Location details
5100 Main St, East Petersburg, PA, 17520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 2:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Rebecca and the MB Vans team of Lancaster MB were nothing but total professionals. Every step of the way was easy and stress-free. Thanks again!! G+A
Business response:
Greg, thanks for your kind words about Rebecca and the team! We truly appreciate your business and look forward to working with you again at Mercedes-Benz of Lancaster. Safe travels!
Excellent follow up, responsive, helpful.
Regardless of negotiations, was unable to get a quote, approval or answer on out of state shipping. I’m not sure why this was listed for Nationwide viewing, but the dealer certainly wasn’t interested in out of state proposals.
Business response:
Ghengisahn, I apologize for the inconvenience you faced with out-of-state shipping inquiries. We strive to provide clear communication and it's disappointing that we fell short here. Please feel free to reach out so we can address your concerns directly. Thank you, Bill McFadyen - General Manager - bmcfadyen@lcmotors.net
Did not end up buying the car but Jake was amazing, understanding, and patient!
Business response:
Thank you for the review! We appreciate your consideration and hope you won't hesitate to reach out if Jake & the team can be of service again in the future! - Mercedes-Benz of Lancaster
Two different people contacted me. Discussed the price, which I thought was a bit high, so they emailed a slightly lower price. The following day, they reached out again with a price that was higher than the original price. Didn’t instill confidence.
Very responsive
Business response:
Thanks for the review, Jess! We hope you won't hesitate to reach out if there's anything else we can do for you! - The Mercedes-Benz of Lancaster Team
I was just about to pull the trigger when they increased the price by several thousand dollars. Obviously I did not move forward. They were responsive, and courteous. No problem with interaction, just the price increase.
Very helpful and informative. Would not hesitate to shop there in the future.
Business response:
Thank you for the positive feedback! We look forward to assisting you again in the future! - The Mercedes-Benz of Lancaster Team
Very helpful and reasonable. Received great service and good financing. Did a nice job when picking up the vehicle, getting everything done in a reasonable amount of time. Would recommend this dealer and will keep in mind for future needs.
Business response:
Hi Tom! Thank you so much for the kind words and recommendation. We're glad to hear that our team at Mercedes-Benz of Lancaster provided you with helpful service, good financing options, and a smooth vehicle pickup experience. We appreciate your support and look forward to assisting you again in the future! Drive safely!
Frequently asked questions about Mercedes-Benz of Lancaster
How is Mercedes-Benz of Lancaster rated?
Mercedes-Benz of Lancaster has a 4.8 star rating with 2,372 reviews.
When is Mercedes-Benz of Lancaster open?
Mercedes-Benz of Lancaster is open now. It will close at 8:00 p.m.
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