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10131 Parkside Dr, Knoxville, TN, 37922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Long time client of their service department. Very customer focused and it is not only what they do but how they do it! Special thanks to Derek! ….As both Mercedes & BMW owner, wish I could get same level of service at BMW.
Had overall pretty negative experience. Car had more issues coming out of the shop than it did going in. Felt like I was being treated a little rudely. For Mercedes you would expect customer service to go above and beyond for patrons but definitely felt the opposite.
Javier treated us like family! We got a great deal too
Darryl is a true professional always a pleasure to work with he always makes me feel relaxed with the process of buying a vehicle
From the moment we walked into the dealership, and were greeted with friendly smiles, our experience was better than we expected. We worked with Ethan, and he made the buying process super smooth. He was professional, and yet still quite friendly and humorous. He explained in detail everything he was doing, which made us feel more at ease with this big purchase. We never felt pressured, and felt comfortable with our decisions. Thanks, Ethan and everyone else we encountered.
Mercedes-Benz of Knoxville has a 4.7 star rating with 2,109 reviews.
Mercedes-Benz of Knoxville is closed now. It will open at 9:00 a.m.
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