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Mercedes-Benz of Knoxville
- Automotive
- Knoxville, TN
About this business
Location details
10131 Parkside Dr, Knoxville, TN, 37922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I purchased a new 2024 250GLA. I was satisfied with the transaction until I went back for my first service. I live over 50 miles from dealership and had other errands to run prior to my appointment. I finished early and arrived at the dealership an hour early. I was told my ability to come early was contingent on "my" service advisor being available. At this time they appeared to have at least 4 service advisors. My service advisor was available and my car was taken early. I made it clear to the advisor that I was waiting at... read more
A first class experience with Mercedes-Benz of Knoxville. Very accommodating to earn my business. Customer service is excellent and the whole experience was magnificent. I only wish I would’ve purchased a Mercedes-Benz several years ago. Todd Ozias was terrific along with the sales management team to help me realize and experience the excitement that was offered. The luxury of a Mercedes-Benz from my BMW is much better and more refined truly a step up.
Outstanding experience with Jim (Tex) Ritter, a salesman who demonstrates extensive knowledge without being pushy, led me to buy a new car.
What a great car-buying experience! We were greeted quickly upon arrival, and Nate (our salesman) was wonderful. We literally were “just looking” with some idea what we wanted. Nate was knowledgeable about the options available, and quick to explain the differences between vehicles. After the test drive, we were sold. Easily traded in our sedan for an SUV that we hope to enjoy for many years. The entire staff was super to deal with, very cordial and professional, which made the whole experience top-shelf. Thank you!
Good business, terrible about hunting you down for surveys if you get your car serviced there. Multiple calls, multiple voicemails, even after telling them I’m not interested in any survey. Then they started calling my wife. Not unhappy with their service. Just way too aggressive.
Frequently asked questions about Mercedes-Benz of Knoxville
How is Mercedes-Benz of Knoxville rated?
Mercedes-Benz of Knoxville has a 4.7 star rating with 2,062 reviews.
When is Mercedes-Benz of Knoxville open?
Mercedes-Benz of Knoxville is closed now. It will open tomorrow at 9:00 a.m.
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