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Mercedes-Benz of Denver
- Car Dealers
- Denver, CO
About this business
We offer a Mercedes-Benz experience that's engineered to impress. As one of the largest Mercedes-Benz dealers in the area, we showcase the latest Mercedes-Benz models in our climate-controlled, indoor showroom. Our Client Advisors are among the best trained in the area, and experts on all the latest Mercedes-Benz models. Every new vehicle we sell is equipped with Mercedes-Benz 4MATIC all-wheel drive if available. With competitive pricing, we sell more Certified Pre-Owned models than anyone in the state. Our climate-controlle... read more
Location details
940 South Colorado Boulevard, Denver, CO, 80246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
The service department stinks. To call it customer service is an oxymoron, in fact the people who meet with the customers are the morons. Scheduled a routine service, change the oil etc on Tuesday for the service to be done the following Tuesday. Showed up as the first vehicle at 7 AM, the vehicle had not even been looked at at 2:30 PM. Don't go here, there is no service.
Business response:
Hello, Thank you for voicing your concerns! My name is Kelsey K******* and I am now in charge of Customer Relations at Mercedes-Benz of Denver. I want to apologize for any miscommunication or inconveniences you may have experienced with us in the past, and thank you for your valuable feedback. My mission is to improve the overall customer experience at our dealership. Each individual opinion helps me to identify our areas of opportunity and make a positive impact on how we demonstrate our customer service and processes. Here... read more
I visited the dealership with my mother this evening at about 6:30pm to test drive, and possibly purchase a GLC 300. We were met with no greeting and no initial help. There were several staff members who walked by us without inquiring if we needed assistance. We were finally greeted by someone about 15 minutes later after trying, unsuccessfully, to gain someone's attention and asked to test drive a vehicle. The salesman said he would be right back. While he was on his way to find a salesperson another couple flagged him down... read more
Business response:
Hello, Thank you for voicing your concerns! My name is Kelsey K******* and I am now in charge of Customer Relations at Mercedes-Benz of Denver. I want to apologize for any miscommunication or inconveniences you may have experienced with us in the past, and thank you for your valuable feedback. My mission is to improve the overall customer experience at our dealership. Each individual opinion helps me to identify our areas of opportunity and make a positive impact on how we demonstrate our customer service and processes. Here... read more
Bate and Switch. Advertising used car for sale that does not exist . Attempting to lure buyer, once in showroom with other cars. Would have given zero stars as deserved.
Business response:
Hello, Thank you for voicing your concerns! My name is Kelsey K******* and I am now in charge of Customer Relations at Mercedes-Benz of Denver. I want to apologize for any miscommunication you may have experienced with us in the past, and thank you for your valuable feedback. My mission is to improve the overall customer experience at our dealership. Each individual opinion helps me to identify our areas of opportunity and make a positive impact on how we demonstrate our customer service and processes. Here at Mercedes-Benz ... read more
Frequently asked questions about Mercedes-Benz of Denver
How is Mercedes-Benz of Denver rated?
Mercedes-Benz of Denver has a 4.1 star rating with 2,014 reviews.
When is Mercedes-Benz of Denver open?
Mercedes-Benz of Denver is closed now. It will open tomorrow at 9:00 a.m.
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