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Mercedes-Benz of Boerne

4.7

About this business

Location details

31445 I-10, Boerne, TX, 78006, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.76,723 reviews
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Doug Preston's profile image
Doug Preston 
recommend  Recommended
5 years ago

Excellent service experience. 

Business response:

Thank you for being our customer, we appreciate your kind words! 

Kathy Harper Hamed's profile image
Kathy Harper Hamed 
recommend  Recommended
5 years ago

They have great customer service! 

Business response:

Thank you for being our customer, we appreciate your kind words! 

Tommy Pugh's profile image
Tommy Pugh 
5 years ago

I’ve been there two times and experienced bad service issues both times. I was told the employees were either new or need to be retrained 

Business response:

Tommy, Thank you for informing me about your situation. Please know that we are looking into your concerns and Kevin Boles, our Service Director, will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. -Neil Potter. General Manager npotter@mbboerne.com 

Shirley King Lee's profile image
Shirley King Lee 
recommend  Recommended
5 years ago

Customer service was prompt, courteous and we left knowing that any question we may have about our vehicle would be answered almost immediately! 

Business response:

Thank you, Shirley for the positive review. We're glad that you had a prompt and courteous experience with your recent service visit. We look forward to your business with us again! 

George Rosen's profile image
George Rosen 
recommend  Recommended
5 years ago

Great experience today with Charles in service. 

Business response:

Thank you George your kind words for Charles! We are thrilled that he provided you with a great service visit. We look forward to your business with us again! 

Joey Prado's profile image
Joey Prado 
recommend  Recommended
5 years ago

Top notch service and staff! 

Business response:

Hi Joey, thank you for being our customer, we appreciate your kind words! 

Christina Ochoa's profile image
Christina Ochoa 
recommend  Recommended
5 years ago

The best customer service ever!! You make an appointment, you take your MB in...see your advisor, get your complementary rental car which is also a Mercedes. Then your service advisor calls you to see what your schedule is and when you would like to pick up your car. I love Mercedes!! 

Business response:

Thank you, Christina, for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit! 

Nate Guinn's profile image
Nate Guinn 
recommend  Recommended
5 years ago

This dealership exemplifies the very best in delivering products and services that always exceed customer expectations. They are able to achieve these unmatchable results because of the dedicated team that will not settle for second place. 

Business response:

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit! 

Mary Willis's profile image
Mary Willis 
recommend  Recommended
5 years ago

Best staff and service in San Antonio! Thank you! 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Frequently asked questions about Mercedes-Benz of Boerne

How is Mercedes-Benz of Boerne rated?

Mercedes-Benz of Boerne has a 4.7 star rating with 6,723 reviews. 

When is Mercedes-Benz of Boerne open?

Mercedes-Benz of Boerne is closed now. It will open at 8:30 a.m. 

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