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Mellow Mushroom
- Pizza
- San Antonio, TX
About this business
Location details
115 N Loop 1604 E #2100, # 2100, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wings, pizza, and mushroom soup were very awesome!!
Business response:
Thank you much David. Truly appreciate the kindness. Next time if you want, get the wings naked with an assortment of sauces on the side. Mix and match for the win!
We celebrated my daughter's 24th birthday and manager and staff were accommodating despite limited seating for our large dinner party.Service was EXCELLENT and the food was awesome . A little bit of everything for everyone. A new favorite spot for us!
Business response:
So glad we were able to accommodate. Thank you for our review. Glad we will be seeing you again
We love Mellow Mushroom! Here in San Antonio, but also been to others....Charlottesville VA, Newport News VA, Myrtle Beach, Port Orange Fl, Ft Walton Beach FL, Phoenix Az...we love them all
Business response:
Thanks for the love!
TERRIBLE! Service is horrible. Way over priced. I have gone on several different occasions to give them a chance. Always the same result. Service is slow, inattentive, and occasionally rude. Food is ok but way over priced. When you say anything to management... you get no sympathy only excuses with no action. Go in to restaurant that is half empty and still have to wait for almost an hour for two medium pizzas. Nothing to do with being busy... normal business. I will never go there again. Awful!!!!!!
Business response:
Bill, Apologies for the experience. Curious to know what manager you spoke to. What time did you come in and visit, because we have been busy all night. The wait on pizza did get a tad extended due to an excess of ToGo orders. Not your fault, just being transparent. What about your service was terrible?? It allows for a coaching oppprrunity. Please DM us so I can hear more about your experience.
Service was so amazing! Our pizza was great! The pretzel and beer cheese appetizer though! Wow!
Pizza was burnt, child's pizza was a loaf bread, sauce that taste sour and cheese. Instead of giving my money back they only gave me 25% off. Definitely not ever going back! I went yesterday around noon and it wasn't even that busy!
Business response:
Yvette, as I responded to your Yelp review yesterday, if you PM your info we would love to make you a new pizza on us. I understand that bashing a local business in multiple forums may seem awesome, but I assure you that we care, are locally owned and will make right if we know of the issue (like we are attempting to do here yet again).
Great food and a plus that their patio is dog friendly. Our pup had a great time joining us for dinner.
Business response:
Glad everyone could join. Thank you for leaving such a great review!
We waited two hours for pizza and then were rushed out as soon as it came. Pizza was good. Perhaps try a different location.
Business response:
Donielle, Thank you for dining with Mellow Mushroom. Apologies on the long wait for your food. I can't imagine what took two hours, but definitely not what we are aiming for. Would love to know further about you being rushed out, as this is something we can fix along with ticket times. My name is Trent Coolbaugh and I am the Director of Operations for this location. I'm going to message you to find the root of the issue, and hopefully we can make your next experience amazing. Talk to you soon. Stay Mellow.
Great food but poor service waited 1/2 hour just for drinks ....
Frequently asked questions about Mellow Mushroom
How is Mellow Mushroom rated?
Mellow Mushroom has a 4.5 star rating with 3,608 reviews.
When is Mellow Mushroom open?
Mellow Mushroom is closed now. It will open tomorrow at 9:00 a.m.
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