MedStar Health: Urgent Care at Capitol Hill

Rabbbit feather f. 

on Birdeye

10 months ago

I have always raved about Seth’s front desk and the 2 sweet hearts in the lab room. Today I am writing about Jessica C. I have a special needs niece i took on when my sister her mother died and this office has been nothing but accommodating to her needs & always on top of the many tasks i ask them to help me with concerning her like getting records sent back and forth to dr’s and Miss Jessica C at the front desk was very diligent to make sure as soon as my paperwork was filled out that the fax went thru. She is always though... read more

Frederick S. 

on Birdeye

10 months ago

Medstar has done much to improve attitudes of employees but today's isit to give blood was a disaster. The woman behind the desk at 10 AM was abswhenever possibled,olutely rude not only to my wife and me but to several other people waiting to be served. She was equally abusie to black and white patients and when two of them asked for her name she refused to give it. Medstar's personnel efforts in this office are all talk and no action, We will henceforth avoid Georgetown hospital wheneer possible, 

Lisa H. 

on Birdeye

11 months ago

Appalling experience. I showed up on time for an appt made more than 2 weeks ago for consultation on my knee after a fall. THE DOCTOR WAS NOT THERE AND WAS NOT COMING IN. NO ONE CALLED TO ALERT ME. I had waited TWO WEEKS & now I have to find another doctor and try to reschedule, when appts are impossible to get this time of year. So I have to live with the pain for who knows how much longer. The office tried to blame the doctor not being there on ZocDoc. Pathetic! The front desk said there was nothing they could do except ... read more

bridget p. 

on Birdeye

a year ago

Horrible doctor!!! Doesn’t believe in prescribing meds!!!!!!! Only does expensive injections that did no for my chronic pain!!! Very judgmental and Rude!!!!!!!!! 

Eileen B. 

on Birdeye

a year ago

The physical therapists at Medstar Brandywine are fantastic in knowledge of the body and administration of exercises. I looked forward to every session because I left with improved knee function and ability to walk, balance, etc. Their pleasantness and positive attitudes were passed on to the patients. The whole experience was a therapeutic success. They are the best! 

Maeve Elyse K. 

on Birdeye

a year ago

Do not go to this hospital if you are queer. There are nurses on staff who will mistreat you if you do. I went to the ER and my nurse put my IV and monitor on way too tight. I begged for hours for them to remove them and adjust it and when another nurse finally listened to me she was surprised at how terribly it was done in the first place.  

Laura C. 

on Birdeye

a year ago

I went to Medstar today for a preop examination. Apparently the paperwork was not there. The staff was amazing. They worked hard to resolve the issue to make sure that I could have the surgery I needed and the preop examination that was necessary. I cannot say enough kind things About the care and concern.That was shown to me during this visit. 

Laura C. 

on Birdeye

a year ago

I needed Preop examination. Went to MedSTAR in Columbia. Apparently my paperwork was not there. The staff was amazing. They worked to resolve the issue as my surgery was in two days. I cannot tell you how grateful I was for their kindness and care.. They were so caring and helpful. Thank you. 

Lauren F. 

on Birdeye

a year ago

Dr. Chang mocked my visit from inception. I was requesting/fulfilling an ultrasound from a Dr. in Rome, Italy where I attend university. I was home on break and subsequently had to visit another urologist, who provided both an ultrasound and diagnosis. Dr. Chang's words were, "Come back when you are 50 and have a real problem"...your words Dr.-- Navigating healthcare is tedious and difficult enough but Dr's who play GOD and are not willing to provide services that WE pay for -- have no place. You are now under investigation ... read more