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Medical City Dallas Emergency Room

4.0
  • Dallas, TX

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7777 Forest Ln, Dallas, TX, 75230, United States

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4.02,256 reviews
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Marty Hieftje's profile image
Marty Hieftje 
recommend  Recommended
5 years ago

well ,I just woke up in my bed at home (first morning home) ,gotta say how good it is to be home ,,but,,I sure miss my doc and my care givers ,,, "WHAT AN AMAZING TEAM OF THE MOST CARING PEOPLE I'VE EVER MET, " ,,, BIG SHOUT OUT TO THE 5TH FLOOR NURSES,, DOC CHISHOLM ! and the rest of this GREAT HOSPITAL STAFF > THANK YOU , with all of my heart , probably gonna see you soon ,,(I know I will be in good hands) ! again ,so VERY GRATEFUL TO YOU ALL ! 

Chris Reid's profile image
Chris Reid 
5 years ago

Went in to emergency room to have my daughter looked out after she lacerated the back of her head in a fall in the shower. She ended up needing 3 staples. We were charged our deductible of $500 which is absolutely ridiculous but whatever, had to stop the bleeding and get the kiddo fixed up. We asked at that time whether we could take her to our doctor to have the staples removed and they said no, a "special" tool is needed to remove them. So 10 days later we took her to have the removed and were placed in a room with a bunch... read more

Business response:

Chris, please know we take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our administration department, and they would like to speak with you personally. The Patient Advocacy team is available to receive calls from Monday to Friday from 8 am to 5 pm. At your convenience, please contact them at 270-793-3180. 

Chris Reid's profile image
Chris Reid 
5 years ago
Stephanie Mckibbin's profile image
Stephanie Mckibbin 
5 years ago
Michele Ryan Delarm's profile image
Michele Ryan Delarm 
5 years ago

I will never go back here. When you ask them what tests they are running they are evasive and dishonest. When I got my records for my primary care doctor I discovered they did a drug test using my urine. I passed. I was extremely ill and they told me they thought I was septic and put in 2 IVS just in case. The 2nd one that they never used they let a trainee put in. They started running very strong antibiotics before any testing came back. I wasn't septic and my white blood cells came back abnormally low. I was released feeli... read more

Shawna Marleen's profile image
Shawna Marleen 
5 years ago

Been here for 2 days and instead of cleaning or changing my iv they leave it just like this and just add a new one to my hand... can’t get any answers on your plan of care. Never will I come back again. P.s notice all positive reviews are from people who had a baby. Labor and delivery is awesome but I don’t recommend any other services. 

Michele Ryan Delarm's profile image
Michele Ryan Delarm 
5 years ago

I will never go back here. When you ask them what tests they are running they are evasive and dishonest. When I got my records for my primary care doctor I discovered they did a drug test using my urine. I passed. I was extremely ill and they told me they thought I was septic and put in 2 IVS just in case. The 2nd one that they never used they let a trainee put in. They started running very strong antibiotics before any testing came back. I wasn't septic and my white blood cells came back abnormally low. I was released feeli... read more

Chávez García Yolanda's profile image
Chávez García Yolanda 
recommend  Recommended
5 years ago

su servicio y calidad humana de sus enfermeras y enfermeros y todo el personal que ahi laboran son muy humanitarias y se involucran con sus pacientes tratando de resolver los problemas de las personas que llegan ahi me gusta😊 

Daryn Williams's profile image
Daryn Williams 
5 years ago

Worst hospital ever. They give charge nurses patients so they can save money on floor nurses. This creates a dangerous environment where patients are not give the care they need and nurses are overloaded beyond best practices established in medical guidelines. If you value your life, pick a different hospital. They missed my fractures when I fell , an employee laughed at my pain at the ER desk, and the last time I was there it was 7 hours before I had to ask for my test results or I would be leaving without them. All of the ... read more

Frequently asked questions about Medical City Dallas Emergency Room

How is Medical City Dallas Emergency Room rated?

Medical City Dallas Emergency Room has a 4 star rating with 2,256 reviews. 

When is Medical City Dallas Emergency Room open?

Medical City Dallas Emergency Room is open now. It is open 24/7. 

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