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Medical City Alliance
- Fort Worth, TX
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Location details
3101 N Tarrant Pkwy, Fort Worth, TX, 76177, United States
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I used to have nothing but great things to say about Wesley. Now, I definitely would NOT recommend this hospital. They neglected my family in so many ways in Postpartum after the labor of my youngest child. Also, some of their nursing staff were very rude and racist, not only toward me but also toward their nonwhite employees. If you're Black or a NBPOC having a baby, do yourself a solid and go somewhere else.
Business response:
We're sorry if your experience didn't meet your expectations. We value diversity and inclusion greatly at Wesley, so are surprised to hear your report, as it is something we have not seen manifested in any way at our facility. We will, of course, look into your allegations, and hope that you will reconsider your position.
If you care about your love ones and how they are treated i sincerely suggest that you send them to a different hospital this place is understaffed overworked and the lack of hospitality for the patience is astounding I will get into further detail but I might have to write a book, so disappointed at this place someone needs to make a change!!!
Business response:
We're so sorry to see reviews like this but truly value your feedback. We welcome the opportunity to speak with you personally about how we can better meet or exceed expectations. Please send us an email with your contact information to ORMC.CustomerService@hcahealthcare.com.
Blake hospital is the worst hospital ever I called administration today risk management not even a call back and they said just leave a message the kid is still in pain being discharged I also called nurse manager but no return call. my daughter had a roommate in the room who was old elderly and unable to feed herself and her food tray sat out there for 4 hours with no one helping her feed her.the nurses don't know what they're doing we had to wait almost 24 hours for the results of a CTA for an inpatient with a possible PE.... read more
Business response:
Gaby, thank you for taking the time to provide this feedback. Patient experience and safety are a top priority, and we take concerns like this very seriously. These comments have been shared with hospital leadership and our Quality Team would appreciate the opportunity to learn more. If you are open to speaking with us about your concerns, please call us at your convenience, Monday - Friday, 9:00 am - 5:00 pm, at 941-798-6052.
Most of employees are great but the way they handle things needs to change. My Dad had his peg tube replaced by ER Doctor who accidentally punctured his colon. I know he didn’t mean for that to happen but they didn’t communicate what was going on to us until my mom had to sign papers for surgery. Thanks for Dr Raza who explained what was going on,was very sweet, and went above and beyond to help our situation.
Business response:
Thank you for letting us know. This has been sent to the appropriate parties. If you have additional information or concerns, please call us at 318-769-3150.
RecommendedI want to thank nurses Carol and Jodi, Floor 3 for the wonderful care from them during my stay at Parkland. Have a great Thanksgiving and Merry Christmas ! You guys rock!
Business response:
Thank you for the positive feedback and kind words about our staff! We will be sure to share this feedback with the team!
everything about our delivery experience here was fantastic!
I was treated as a human and NOT a burden! The staff was amazing(3rd Surgical),I will definitely recommend to family and friends.The procedure was performed by a great doc(Dr.Benedetto) and recovery and pain management were wonderful! Wished I came here sooner.
The hospital is awesome and the nurses are amazing 👏 They get-r-done quickly. Thanks 😊 so much for everyone's help with my sister. love you Deanna Freeman-Newman ❤ and all the other nurses ❤
This hospital is very disappointing our father as been in there a week not a family member as seen any doctor that as entered his room no contact with my dads advocate not contact to his wife there is no treatment plan yesterday he had a surgical procedure again no family members contact no wife and today we do it even know what they did and why and if it was successful No communication from Doctors zero zero to the family run with your loved one from here just run
Frequently asked questions about Medical City Alliance
How is Medical City Alliance rated?
Medical City Alliance has a 4.1 star rating with 3,284 reviews.
When is Medical City Alliance open?
Medical City Alliance is open now. It is open 24/7.
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