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MedExpress Urgent Care

3.0

About this business

As a neighborhood medical center, MedExpress offers a broad scope of urgent care, employer health and basic wellness and prevention services and coordinates care with other area health care providers. 

Location details

1261 N Telegraph Rd, Monroe, MI, 48162, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.0184 reviews
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Kelly Smith Koncz's profile image
Kelly Smith Koncz 
recommend  Recommended
3 years ago

Today was my first time visiting MedExpress Urgent Care. I brought in my 18 month old son for what I thought was a dislocated shoulder or something. They got us right in and the doctor was so nice! Turned out it was "nursesmaid elbow" and he was fixed up within 15 minutes of being there. He left a happy little camper and so did I! 

Business response:

We're glad we could be there for you and your family, Kelly! Please let us know if we can help with anything else. 

Jason Schultz's profile image
Jason Schultz 
recommend  Recommended
4 years ago

I’ve been here 3 times already this year and once last year. The doctors and staff are comforting and kind. Simple check in and very clean waiting area and rooms. 

Business response:

Hi, Jason − Thanks so much for sharing. So glad you had a great experience and that we were able to give you the care you deserve! 

Alex Sanford's profile image
Alex Sanford 
4 years ago

Waited two and a half hours for a sliced open knuckle, never saw a doctor. Decided to go home and take care of it myself, in case you were wondering where I went. 

Business response:

Hi Alex -- We are so sorry that your visit to MedExpress took longer than anticipated. We strive for our visits to be as convenient and easy as possible, but we’re currently experiencing increased demand and wait times at our centers due to COVID-19. Please know that our teams are working hard to care for you and your family safely during this busy time and we appreciate your patience and understanding. 

Ashlee Graber's profile image
Ashlee Graber 
4 years ago

Went in back in March and used my credit card for my copay. Check my accounts today and see they decided to WITHDRAW $200+ dollars unauthorized from my account MONTHS later. I didn't even know they saved my card when I went in. I never once got a bill or heard from them for this transaction. When contacted they told me they couldn't help me and gave me a number to call on Monday. This is HIGHLY illegal and I will be taking action. 

Business response:

We’re sorry for your frustration. If there is something we can do to help you, please DM us your full name, preferred contact info, the center you visited, and the date of your visit. http://spr.ly/6187HE0YD 

Destinee Rose's profile image
Destinee Rose 
4 years ago

Went in today, primary doctors is closed, JUDY? An RN, exceptionally RUDE. I have never experienced anything like that from someone older, as she was, she should know how to be respectful by now. Between her and one of your incompetent doctors who told me my severe ear infection and influenza was allergies, you need to be certain on who you’re employing. Anyone working in healthcare should be educated, and respectful. 

Business response:

We’d like to look into this for you. If there is something we can do to help you, please DM us your full name, preferred contact info, the center you visited, and the date of your visit. Thanks! http://spr.ly/6186GlgI4 

Megan Kozlowski's profile image
Megan Kozlowski 
recommend  Recommended
4 years ago

I went there today with what I suspected was a broken foot. They got me in quick, were very friendly, took my X-rays fast, and explained everything I needed to know because my foot was indeed broken. They even gave me a referral to an orthopedic surgeon. I had a great experience considering why I had to go! 

Business response:

Hi, Megan − We’re glad we could be there for you! If you need anything else, please don’t hesitate to call or stop in. 

Tara Lyn's profile image
Tara Lyn 
recommend  Recommended
5 years ago

I went in on Friday evening and had a good experience seeing the Nurse Practicer, Kim. She was pleasant and helpful. 

Mary Rowe's profile image
Mary Rowe 
5 years ago

I called before I took my daughter in to see if I would be better off with her injury going to the emergency department. was told they could handle it. after sitting an hour the dr looked and sais they can't touch it basically. they coukd wrap it but fir further treatmwnt shed need to go to hospital. we leave and I look at her paperwork. not only does it say she was administered a dose of toradol (which she was not) it even goes as far as to say which butt check into which it was administered and that ahe was observed for 15... read more

Jennifer Beaudry's profile image
Jennifer Beaudry 
recommend  Recommended
5 years ago

Every time we visit this Urgent Care they are quick & courteous! I have always had a good experience here! 

Frequently asked questions about MedExpress Urgent Care

How is MedExpress Urgent Care rated?

MedExpress Urgent Care has a 3 star rating with 184 reviews. 

When is MedExpress Urgent Care open?

MedExpress Urgent Care is closed now. It will open tomorrow at 8:00 a.m. 

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