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MedExpress Urgent Care

2.9

About this business

As a neighborhood medical center, MedExpress offers a broad scope of urgent care, employer health and basic wellness and prevention services and coordinates care with other area health care providers. 

Location details

311 E Main St, Westfield, MA, 01085, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
2.9310 reviews
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Laura Tomasiello's profile image
Laura Tomasiello 
8 years ago

I always get excellent care here. They always have time to see me and have always treated me appropriately and in record time! I'd recommend Med Express to everyone and have done so. I can honestly say every doctor or PA I've seen has gone above and beyond to help fix me! And the staff is always friendly and helpful as well! 

Laura Tinney Towne's profile image
Laura Tinney Towne 
8 years ago

Great doctor...wait was really long like over 2 hours if I didn't pay first I would have left but it was a holiday 

Brittany-Ann Desrochers's profile image
Brittany-Ann Desrochers 
8 years ago

Always friendly staff! Great people that really care about what they do, not just there for the job. 

Maggie Powell's profile image
Maggie Powell 
8 years ago

Everyone was friendly and helpful. I was in and out very quickly and the doctor took good care of me. I'll definitely go back. 

June Dubois Hardin's profile image
June Dubois Hardin 
8 years ago

Everyone was friendly and the service was quick.. Thanks for everything! 

Sarah Beaton's profile image
Sarah Beaton 
8 years ago

I've been to this location a few times. The front desk staff and nurses were always very nice and each time I was seen was quite quick and hardly any wait. The reason I gave three stars is due to the way I was treated by the doctor. She came across quite condescending when I asked a simple question and it made me uncomfortable. The previous times visiting the doctors were a little better so I would go back due to the practically in and out factor. 

Tracy Jimenez's profile image
Tracy Jimenez 
8 years ago

The front desk was really nice but also require a debit card on file. As far as the Dr and staff nurse and guess diagnosis!!!! I will never ever go back in that place. Dr Joseph zhou horrible !!! 

Cheryl Bascom's profile image
Cheryl Bascom 
8 years ago

My first time there and I was very pleased with experience. Promptly seen, professional interactions, compassionate care from staff and Dr. I was in and out in less than an hour. I would definitely recommend this facility for urgent care needs. Thank you. 

Andrea Jeffers's profile image
Andrea Jeffers 
8 years ago

I waited for an hour and a half to be seen. I've been sick for a week and nothing was helping my sinus pressure, cough and mucus. I finally went to be seen just to be told they don't prescribe antibiotics until the 10th day. Yay for me and my family for having to deal with my cough and mucus for a few more days until I get to see my doctor. They also require a debit/credit card before you are even seen even if you have insurance. I will never go back again! 

Frequently asked questions about MedExpress Urgent Care

How is MedExpress Urgent Care rated?

MedExpress Urgent Care has a 2.9 star rating with 310 reviews. 

When is MedExpress Urgent Care open?

MedExpress Urgent Care is closed now. It will open on Monday at 8:00 a.m. 

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