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Mease Countryside Hospital
- Safety Harbor, FL
About this business
Location details
3231 McMullen Booth Rd, Safety Harbor, FL, 34695, United States
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Very poor communication and poor customer service and doctors misinformed me. The nurses would answer call lights and also i would complain to the staff and get no where. One nurse said if I didn’t like I could leave and find another hospital. Very rude nurses and they did not make time for you so I would not recommend this Hospital-South to no one. The worse hospital experience I have ever had.
RecommendedSavvy was amazing, so thankful for her compassion! All staff were friendly and comforting during my sons procedure. Thank you for taking such amazing care of myself and my baby boy!
Business response:
Hi Lana - Thank you so much for the kind feedback. We are glad to hear that you and your Son had such a great experience. We will pass this along to our team at St. Joseph's Children's Hospital! - Thanks again, Vince (80243)
Excellent service from the person who welcomes you in the lobby, the administration staff, nurses and PhD. All very helpful and professional. Thanks St. Joseph
First time at this location and I was impressed. The cleanliness, efficiency, staff, doctors and nurses all were caring and professional.
They treat you as family
Todd in the er is always on top of things and always trying to make someone's day a little brighter . Thank you Todd for always making a not so great situation into an easier time while taking care of my family YOU ARE THE BEST !!!
Business response:
Hi Amy - We are happy to hear that you were provided exceptional care at Bartow Regional Medical Center! We will be sure to let the team know how much you appreciate it! Thank you, Vince (81987)
My elderly father was left in his bed without help and was made fun of because he could not hold his bladder. No shower in 3 days and made to wear urine stained clothing home instead of allowing clean clothes. Due to covid no family allowed to visit and the nurses on the night shift completely mistreated him. I will be taking this higher as I am disgusted with the treatment he received
Business response:
Hi Marie. Thank you for bringing this to our attention and we will share your feedback with our leadership team. This valuable insight helps us to identify areas of opportunity to enhance the experience for all our patients and visitors at South Florida Baptist Hospital. Feedback like yours aids us in delivering top quality, compassionate care every time. If you would like to be contacted in order to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://... read more
I had an unexpected surgery. It was emotional for my husband and I and something we had not expected and came with only 2 days planning. With COVID in the picture and feeling very alone because family could not be inside the hospital at all.The staff was amazing. Kind! Compassionate! Gentle and patient hands. Everyone of them. I have had surgeries other places....but this was the best experience for the worst of times. i will only go back to Morton Plant from now on. not to mention the facility was SO clean. I was extremely ... read more
Business response:
Hi Katie - We are happy to hear that you were provided exceptional care at Morton Plant Hospital! We will be sure to let the team know how much you appreciate it! Thank you, Vince (77671)
My mother had a knee replacement July 9 2020 which included an overnight stay. She fell July 11 2020 in the early morning and broke her wrist and was transported back to Morton Plant. Not one nurse or case manager bothered to call any family members during her 3 day stay. I called daily for her progress. I found out my mother was being discharged from my mother at 4:30 pm telling me to pick her up at 5. No one called myself nor my father to advise us that she would be discharged. Again she now had a new knee and a broken wri... read more
Business response:
Hi Marsha - We are sorry to hear about your Mother's experience at Morton Plant Hospital and we would like the opportunity to discuss your concerns. If you would please click on this link to fill out our feedback form, our customer experience team will contact you to learn more: https://baycare.org/contact-us/customer-feedback-form. Thank you, Vince (77731)
Frequently asked questions about Mease Countryside Hospital
How is Mease Countryside Hospital rated?
Mease Countryside Hospital has a 4.4 star rating with 4,801 reviews.
When is Mease Countryside Hospital open?
Mease Countryside Hospital is open now. It is open 24/7.
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