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1600A 51st St NE, Cedar Rapids, IA, 52402, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 7:30 a.m. to 5:00 p.m. | |
Sun | Closed |
When you make an appointment for an oil change, it should not take 1.75 hours to actually change the oil. There were only a few other people waiting at the same time so it was not very busy. An appointment means just that and should be adhered to in a reasonable amount of time. An oil change should not take more than 45 minutes at the most. I will say the personnel were very nice to deal with and the facilities are top notch.
Everyone was courteous and helpful. I did appreciate the phone calls keeping me updated. Thank you
Essentially doing a full maintenance/tune up on a used vehicle we purchased. It was having some issues, and McGrath GMC took care of business. It's like driving a whole different vehicle than what I brought in. Thank You!!
My appt was at 8:45. I arrived a little after 8:30. They asked me when I needed to have the car back, I said as soon as possible but no later than 10 because I had a work meeting to get to. They assured me there would be no problem with that. I also asked them to not wash the car to save me some time. I got the keys back at 10:30, car had been washed and I missed my meeting. They kindly comped my bill but I was still late for work. I purposely scheduled early in the day to avoid a situation like this.
Sales associate was great. The only negative was the $1,295 dollar protection package you must buy if you do business with McGrath. I bought the truck over the phone drove 100 miles then found out about the above additional charge for the first time.
McGrath Buick GMC Cadillac has a 4.6 star rating with 1,366 reviews.
McGrath Buick GMC Cadillac is closed now. It will open tomorrow at 7:30 a.m.
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