McGrath Buick GMC Cadillac

Rachael Vande Voort 

on Google

a week ago

When you make an appointment for an oil change, it should not take 1.75 hours to actually change the oil. There were only a few other people waiting at the same time so it was not very busy. An appointment means just that and should be adhered to in a reasonable amount of time. An oil change should not take more than 45 minutes at the most. I will say the personnel were very nice to deal with and the facilities are top notch. 

Shirley Twiselton 

on Google

a week ago

Everyone was courteous and helpful. I did appreciate the phone calls keeping me updated. Thank you 

Shannon Hoyt 

on Google

a week ago

Essentially doing a full maintenance/tune up on a used vehicle we purchased. It was having some issues, and McGrath GMC took care of business. It's like driving a whole different vehicle than what I brought in. Thank You!! 

KC Leonard 

on Google

2 weeks ago

My appt was at 8:45. I arrived a little after 8:30. They asked me when I needed to have the car back, I said as soon as possible but no later than 10 because I had a work meeting to get to. They assured me there would be no problem with that. I also asked them to not wash the car to save me some time. I got the keys back at 10:30, car had been washed and I missed my meeting. They kindly comped my bill but I was still late for work. I purposely scheduled early in the day to avoid a situation like this. 

Birchcrossing 

on Google

2 weeks ago

Sales associate was great. The only negative was the $1,295 dollar protection package you must buy if you do business with McGrath. I bought the truck over the phone drove 100 miles then found out about the above additional charge for the first time.