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McCurley Subaru Service
- Automotive
- Pasco, WA
About this business
Location details
9620 Sandifur Pkwy, Pasco, WA, 99301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Went in for an airbag recall. At first I was told it would be 1 hr, then on the day of they said 3 hours. It ended up taking 7 hours. On my drive home my car died 3 times. Never had an issue with my car before. Subaru said if they caused it, they would fix it and would give me a loner car the next day (which would be a Saturday) and take my car back. I gave them all the information for the loaner car and they never showed up. They were closed Sunday so I was without a car. I had to take time off work Monday so they would giv... read more
aside from tinting services, because I tried calling other dealerships, and this is the only subaru dealership that’ll do tints on your car, hermiston subaru does seem to offer tint services, but limited on what they’re actually willing to tint, but nonetheless they offer it, I might have to start going there instead, even if it’s more time to get there, because here they play with your time. I was told tire rotation and sun visor tint would be an hour wait, then I was told it was 2 hours, which is odd, but I didn’t question... read more
Update 3: these guys are idiots. They over-torqued the oil drain plug so badly that I can't get it off. Who the hell trains these guys?! Update 2: I was told that the current repair would cost $7400... after 2 weeks and $2500 in upcharged, it has now become 10k due to missed issues. Had I known that it would be a 10k repair, I might have purchased a car instead. Go to Highland Garage or another REPUTABLE repair shop. Leave these guys in your dust. Update: The new service manager, Brent, had me come back in to test and re-ins... read more
My sales associate was responsive and sent me options as she saw them come up which was helpful. The facility is nice. The purchasing process was not the best, but is it ever? When I came back to pick up the car later that day, someone placed pina colada scent squares under the seats. I don't know why they would do that given the car smelled perfectly clean and that smell was not in the car when I test drove and purchased it. I'm still trying to get the smell out. I suggest asking customers if they want scented items added d... read more
Terrible customer service. They don’t hardly answer the phone and return a call. They say one thing and end up the different outcome. Not consistent.
Frequently asked questions about McCurley Subaru Service
How is McCurley Subaru Service rated?
McCurley Subaru Service has a 2.7 star rating with 12 reviews.
When is McCurley Subaru Service open?
McCurley Subaru Service is closed now. It will open tomorrow at 7:00 a.m.
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