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MCCJ Auto Group
- Used Car Dealers
- Des Moines, IA
About this business
MCCJ Auto Group in Des Moines, Iowa is a leading used car dealership serving Polk County since 2012. Family-owned and operated, we offer used cars, auto repairs, financing, and much more. Our knowledgeable and friendly sales staff is dedicated to providing you exceptional customer care and offering you the most competitive prices on our great selection of pre-owned vehicles. If you are in the market for high-quality yet affordable used vehicles in the Des Moines area, be sure to search our entire low-priced used car inventor... read more
Location details
4611 SW 9th St, Des Moines, IA, 50315, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent response
Very nice and professional
Very nice and professional
Was helpful and willing to work with me
Took over 5 days for a response...
Saw the picture online. Looks great. Get there and the car looks nothing like it did in the photo. Missing pieces around the whole car,paint was terrible, wrong pieces on the car. Just did not feel comfortable doing business there
Business response:
The vehicle this gentleman is referring to is a 2002 Pontiac Grand Prix (40th Anniversary Special Edition). The paint is exactly as it appears in the photo. We tried to explain to the gentleman that we had taken this car to a car show on a transporter and the trucking company had ripped off the rocker panels (trim piece) unloading the vehicle. We had already ordered the trim pieces to replace that, but we were unable to inform the gentleman of any of this information before he took off abruptly. We also are listing a vehicle... read more
The response from MCCJ was prompt and their phone # was included if I wanted more information. I am not prepared to buy an auto at this time. Thank you.
Business response:
Hi Bill, I am glad that we were able to promptly help you and provide you information on a vehicle. Hopefully, you will keep us in mind when you are ready to purchase a vehicle.I would love to know what we did that cost us that 5th star though! :)
Vehicle has been sold, sales people were in talking and playing on phones, never came out to help me when looking thru lot.
Business response:
We appreciate your feedback about your experience. I can assure you this must have been a one-time situation, and I apologize for the inconvenience and impression we left you. If you make an appointment to see about a certain vehicle, we would certainly call you to inform you that the vehicle was sold prior to your arrival. We are under new management now and I hope that you will give us the chance to earn your business in the future.
Vehicle has been sold, sales people were in talking and playing on phones, never came out to help me when looking thru lot.
Business response:
We appreciate your feedback about your experience. I can assure you this must have been a one-time situation, and I apologize for the inconvenience and impression we left you. If you make an appointment to see about a certain vehicle, we would certainly call you to inform you that the vehicle was sold prior to your arrival. We are under new management now and I hope that you will give us the chance to earn your business in the future.
Frequently asked questions about MCCJ Auto Group
How is MCCJ Auto Group rated?
MCCJ Auto Group has a 4.7 star rating with 660 reviews.
When is MCCJ Auto Group open?
MCCJ Auto Group is closed now. It will open tomorrow at 9:00 a.m.
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