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14302 C Cir, Omaha, NE, 68144, United States
Get directionsApril 17,2024 is when the work was needed I was charged 22,000 for duct work two returns and a surge protector on the outside of my house I’m a disabled mother with three children I would later call the company because I was still having issues and was given more invoices to pay I wasn’t given a new unit either on the outside or inside and after the work was completed found out that duct work doesn’t cost nearly as much I believe I was scammed and with medical cost and this amount hanging over my head of work that should of ... read more
Business response:
******, we’re genuinely sorry to hear that you continue to feel dissatisfied, and we want to express our sincere empathy for the challenges you’ve faced. Caring for your children while managing health concerns and financial pressure is no easy task, and we don’t take that lightly. That said, we’d like to clarify several key points regarding your claims. You initially contacted us in April 2024 because your HVAC system was not cooling properly—not due to ductwork or water issues. During that service, our technician identified... read more
Friendly service employees that went about their work with efficiency
Our technician was great. Lwe was fantastic. He explained everything and gave us options. Wasn’t pushy. And McCarthy H&A was also fantastic. They kept us informed as to their arrival time. Thank you Lwe for the wonderful service.
Very knowledgeable and friendly technician. We've had a membership for many years and continue to be satisfied.
Everything went well with Mr. *******. He did a great job showed me the problem explain things to me and then gave me a price of what it would cost to have all this fixed so I was satisfied with workmanship.
Business response:
Thank you so much, Mr. ********! We’re thrilled to hear that everything went well and that ******* provided the kind of service we aim for every day. Clear communication and expert workmanship are key parts of how we serve our customers, and we're glad you felt confident in the process. We appreciate your trust and look forward to serving you again in the future!
River City One Hour Air Conditioning and Heating. ******* ******- provided great customer service. He explained everything before and afterwards. Arrived on time and didn’t take long to figure out the problem. I would recommend this company.
Business response:
Thank you for your kind words, ******* We're so glad to hear that ******* provided great customer service, arrived on time, and thoroughly explained everything. Your recommendation means a lot to us, and we truly appreciate your support. We're always here whenever you need us!
Prompt and professional. Explained everything. Found the problem. I’m very satisfied.
I think McCarthy service is excellent. The technician was very knowledgeable. I am pleased with their service.
***** was Very courteous and explained step by step what he was having to do to correct the problem with my heater.
Business response:
Thank you **** for the great review on Bobby!! We are here to help when you need us!
McCarthy's One Hour Heating & Air Conditioning has a 4.8 star rating with 2,254 reviews.
McCarthy's One Hour Heating & Air Conditioning is open now. It is open 24/7.
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