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McCarthy Olathe Hyundai
- Car Dealers
- Olathe, KS
About this business
Location details
681 N Rawhide, Olathe, KS, 66061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedBusiness response:
Thanks for your five-star review, Oleksandr! We hope to see you again!
The shop and staff has taken advantage of my mother and service on her vehicle. They will not return phone calls and are doing bad business.
Several issues with this Hyundai. This applies only to the service center. I don't have any information on the dealership part. 1. When my oil was changed I got a long list of things that were recommended. Cabin air filter, tires, alignment, the list goes on. When I came back to get my new tires, everyone who was waiting got almost the same diagnoses and recommendations. Same list that I got, exceeding $500 minus tax. Kind of shady. 2. My appointment was made on a Friday and appointment was Wednesday. We ordered special tire... read more
RecommendedBusiness response:
Thanks for the 5-star review, Brenda!
The service department was awesome when I had to take my car in for service. I have a newborn and knew I couldn't wait there while my car was being serviced. I let then know this when I called to schedule the service and they had a loaner vehicle ready for me without issue. Other Hyundai dealerships in the area told me they couldn't provide a loaner vehicle. So, I was happy this location could accommodate their customers. The staff was very friendly as well. Great location.
Business response:
Stephani, We're happy to hear that we were able to provide a comfortable experience for you and your baby while we took care of your car. We appreciate your business, and look forward to working with you in the future. Thank you for the review! Have a great day!
Fantastic experience with Kim, however Ray Charles could have done a better job detailing my car. I'm absolutely stunned that someone would think a customer would be okay with them missing obvious things...
Business response:
Kristin, while we are pleased that you were very happy with your sales experience with Kim, it sounds we had room for improvement on your vehicle's detail for delivery. Please contact our Sales Manager Kent Rose, so we can understand better your concerns and work to address them. Thank You
RecommendedI initially stated talking to Michael Ball on the internet chat. After our conversation on there I talked to Kim. I told them what it would take for me to get into a car and they did everything they could to get me there! The were very sincere in their attempts to put me in a car to fit my needs! Kim Warner was very knowledgeable of the cars. He was very through in making sure I knew what I needed to know about it. Michael Ball is probably one of the most down to earth Sales Managers I have talked to . The part that most peo... read more
I DONT KNOW ABOUT ANYONE ELSE WHO HAS PURCHASED FROM THEM, BUT I WILL NEVER DO BUSINESS WITH MCCARTHY HYUNDAI OLATHE AGAIN. I LEASED A CAR FROM THEM A YEAR AND A HALF AGO AND IT HAS BEEN THE WORST EXPERIENCE OF MY LIFE. THEY TAKE ADVANTAGE OF INEXPERIENCED BUYERS AND AS SOON AS YOU SIGN ON THE DOTTED LINE, CUSTOMER SERVICE BECOMES NON EXISTENT...WHEN YOU CONFRONT THEM ABOUT ISSUES IN THE CONTRACT OR THINGS THEY LIED ABOUT THEY CANT GIVE YOU A STRAIGHT ANSWER AND THEY SEND YOU ON A WILD GOOSE CHASE TO FIND SOMEONE WHO CAN..IF... read more
Business response:
I know that our Service Manager from McCarthy Olathe Hyundai had been in contact with you today. We do apologize for the delay in getting back with you, after your initial inquiry. At this point we are working with you and the Hyundai Field Service Representative to inspect your vehicle to ensure we find the best solution for you. Thank you for the opportunity to find a resolution.
They rip off the customers by suggesting and performing services that are not needed. I have the documentation. They claimed that my gas was contaminated. NO one else that purchased gas where I did had a problem. They would not prove it to me. They claimed they pulled the gas tank and drained it. And then reinstalled it. The bolts have not been undone. And if they had the tank out, and if it had bad gas, why not replace the fuel filter? Do they do the same to you? I am a qualified mechanic and you are not. If they pull it ag... read more
Frequently asked questions about McCarthy Olathe Hyundai
How is McCarthy Olathe Hyundai rated?
McCarthy Olathe Hyundai has a 4.7 star rating with 3,397 reviews.
When is McCarthy Olathe Hyundai open?
McCarthy Olathe Hyundai is closed now. It will open at 9:00 a.m.
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