Mazzoni Center Family & Community Medicine

Mail Man 

on Google

a month ago

This place doesn't seem to treat males well to say the least. I was very disturbed with the fact that the providers made the diseases I was suffering with for years due to my condition as something "natural" not to mention the disgusting way they referred to it. I happen to be a survivor and what I consider a suffering veteran. One front desk person I talked to was good, I think the registrar?,but it's too bad he wasn't a provider. I won't name the disease but I even later learned they had an actual party for it in their fem... read more

Avery Grant 

on Google

a month ago

They're impossible to get in with and always mess up billing and don't work well with insurance. I have Aetna through my employer and even for routine care they constantly put things through the wrong lab and I end up with a $200 bill after. There are literally other queer doctors in the city (Dr. Christopher Stoll). And never once have I ever had a lab issue or an additional charge from them. I'm so over Mazzoni get it together and stop charging queer people so much money send your stuff to the right labs it's not just me t... read more

Lennox Summa 

on Google

2 months ago

Kind of shocked to see so many negative reviews. I’ve genuinely never had a better intake experience than here. The security and receptionists were very kind and attentive, the nurse was so friendly and welcoming, Dr. Hines took her time answering every question I had and thoroughly explaining what needed to be done, and I have never experienced a doctor so patient. I was even referred to their behavioral health department and the professional i spoke to from there was also so so kind and understanding, as well as the phlebo... read more

W Steve Flaherty 

on Google

2 months ago

I’ve been going to the Mazzoni Center for years. While it can sometimes be difficult to reach them by phone, they recently updated their system to tell you your place in line, which is helpful. I’ve never had any issues with the staff, and my PCP, Dr. Watkins, is easy to reach through the portal. He’s always helpful, never rushes me, and consistently follows up. Overall, I’ve had a very positive experience with Mazzoni. 

Lane DeSalvo 

on Google

2 months ago

I am continuously disappointed by Mazzoni. I CANNOT get a hold of anyone, ever. Either phones are down completely or there are 20 people ahead of me on the phone queue. I don’t blame the staff, but it’s insane and honestly negligent how disorganized they are. It’s Friday at 1pm and all their phones and scheduling app is down (the app has been down for a year or more). No one calls you back, your labs will take weeks, you’ll only get partial answers, they don’t sign off on ADA paperwork - I can’t go on. I’ve been a patient fo... read more