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MazdaSwag
- Auto Parts & Supplies
- Peoria, IL
About this business
Location details
2200 W Pioneer Pkwy, Peoria, IL, 61615, United States
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MazdaSwag is probably fine when you do not have a problem with your order. However, if they send the wrong part and you try to return that part, forget it. It will not happen. I ordered a few parts from MazdaSwag. Prior to completing my order, 2 of the parts did not pass their vehicle compatibility test on their website. Instead it recommended 2 other parts. I ordered the the recommended parts. However, when 3 parts arrived, the 2 parts that MazdaSwag recommended on their website did not work on my car. I contacted MazdaSwa... read more
NO STARS. This is the biggest ripoff you can get. They send faulty bad parts and then tell you they can't do anything for you because you "tried" the part. How exactly are you supposed to know it is bad until you try it. They take ZERO responsibility for anything. TERRIBLE TERRIBLE TERRIBLE
Good prices. Items arrived as described in new condition. I had to contact the team for some help regarding the shipment and they were me! A+ will shop again.
Worst experience ever. They send me the wrong part even with vin# and everything and I have to pay for return label and 15% restocking fee so practically you loose They win. Be sure you buy the correct part and ask them for pictures before you buy it or get screwed.
Ordered brake pads for my Mazda 6. Shipped quickly but even though the box had the correct part number on the label, the brake pads inside were a different part number all together. They do not fit my car. Over the course of two weeks, I tried four times to call and sent three emails without any response. There prices the offer are good, but, in this case it was not worth it. Had to return them which included shipping and a $15 restocking fee. Bad practice MazdaSwag. Strongly suggest a dealer (i.e. stealership), or may... read more
Item was bent by shipper due to poor packaging on Mazda Swag's part. Three emails about it and no responses. I will NEVER do business with them again.
Initial emails before ordering, great. Ordered part and it was defective. Multiple emails and calls. No response. Escalated it with credit card company. Beware
Ordered some accessories here. They said one accessory is out of stock and won't be sent. I ordered it from another dealer and asked for a refund. Instead of returning money they sent me accessory I already had. They won't pick up the phone and reply to emails.
I ordered in this company June 6, at first they’re keeping you posted with the delay last update was June 18 informing about the delay until now I keep emailing them with regards to any update until no reply until now poor costumer service (of course with their phone voice message telling you to communicate through email )
Frequently asked questions about MazdaSwag
How is MazdaSwag rated?
MazdaSwag has a 3.7 star rating with 156 reviews.
When is MazdaSwag open?
MazdaSwag is open now. It is open 24/7.
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