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Mays Dermatology & Cosmetic Center - Rana Mays, MD
- Dermatologists
- Louisville, KY
About this business
Dr. May's interests include medical and cosmetic dermatology with special interest in acne, psoriasis, skin cancer, and hair disorders. Dr. Mays is fully certified in PRP (platelet rich plasma) therapy for hair loss and restoration and has served as regional clinical instructor in the field.
Location details
241 Sears Avenue, Suite 103, Louisville, KY, 40207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 3:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
She has a terrible bedside manner. I am a young adult and had to have my mom come in with me for my follow up appointments so Dr. Mays would listen to me. She would talk over me when I would try to comment on something. She also leave the room before you can finish asking her your questions. She just had me keep coming in for follow up appointments and never asked questions or listened to me so I saw no progress and went to a different dermatologist. Between the new dermatologist and Dr.Mays there was a night and day differe... read more
Horrible! I would not recommend this practice to my worst enemy. There billing system is awful and the staff are uneducated. They took my money out of my account when I specifically asked if I could make the payment the following week, causing my account to overdraw. They are not flexible in helping the patient out, they are overpriced for procedures and spent no time listening to reasons I was there. When I called to discuss with the billing person she raised her voice and when I asked for them to cancel my follow up she st... read more
Go anywhere else. ANYWHERE. She spent about 2 minutes with me, literally I am not exaggerating, then prescribed a very expensive stem cell implant procedure (not covered by any insurance) and flew out of the room. It was a total joke. I went on here after my appointment and the other reviews are spot on. I have no clue how she has received any awards or recognition for her field.
Pros: beautiful office with a fun vibe with their Sonos playing throughout. They were able to get my husband into their schedule quickly. Cons: They make it virtually impossible for you to book an appointment with a real-life person and speak to a person. The med assts try to prepare you for Dr. Mays abruptness, rudeness and overall inconsiderate bedside manner. She waltzes in and asks you a few questions and when answering, talks over you to her asst. She is the antithesis of thorough and kind. I feel robbed that our insura... read more
She has no bedside manner. I had questions an she just kept working her way out the door. Spent maybe 5 minutes with me on my first appt. my second appt about 5 minutes (if that much) I finally had my list of questions and I told her I had these questions. Her response “ my nurse can answer them” and out the door she went. I don’t know how she stays in practice. Luckily I was referred to a wonderful dr and he was kind, answered my questions and he spent over an hour with me
Charged me $300 to see me for less than five minutes and tell me they can’t help me. Outrageous.
Horrible experience!! She couldn’t care less about her patients. My child was experiencing some issues, and she gave me the run around. I honestly believe that she knew what we were dealing with at the first appointment, but she had us back multiple times for “follow-ups.” Each time she barely spent 3mins. examining him and acknowledging my concerns. Our last appointment she was literally in the room for 2mins., (I timed it). When I stopped by the front desk to check out, they charged me an additional $26, on top of the $90,... read more
If you would like to speak with a real person instead of using a machine plan on being put on hold for a long time! Called twice to cancel an appointment, was put on hold once for over 10 minutes and second time for 15 minutes with no answer. Still got a bill for being a "no show"
Do not recommend. Paid for consultation,but Dr. Mays spent a total of 3 minutes with me. She recommended expensive treatments and products, but didn't bother to explain them to me, instead leaving that to staff that could not provide the proper instructions. Dr. Mays also prescribed me a pill that I had a severe adverse reaction to. Her nurse on staff never called me back to address my concern and when I tried to schedule an appt with the Dr., I was told I'd have to pay. Paying for her mistake.
Frequently asked questions about Mays Dermatology & Cosmetic Center - Rana Mays, MD
How is Mays Dermatology & Cosmetic Center - Rana Mays, MD rated?
Mays Dermatology & Cosmetic Center - Rana Mays, MD has a 3.6 star rating with 250 reviews.
When is Mays Dermatology & Cosmetic Center - Rana Mays, MD open?
Mays Dermatology & Cosmetic Center - Rana Mays, MD is closed now. It will open on Monday at 9:00 a.m.
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