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MAX Credit Union

3.4

About this business

Location details

1207 US-231, Troy, AL, 36081, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.434 reviews
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Effie Johnson's profile image
Effie Johnson 
on Google
2 weeks ago

You can not get no one on the phone smh 

Gabrielle Peel's profile image
Gabrielle Peel 
on Google
a month ago

I love this credit union, so much more than my previous bank!! My issue, the processing time for check deposits seems to be increasing!! I make a deposit one afternoon, and rather than processing it the next morning, it sits pending for two days!! Meanwhile, payments take no time and I’m being charged overdraft fees?! Now I have to make another deposit to compensate, but that’s not really helpful because it has to process too!! 

steven peoples's profile image
steven peoples 
on Google
a month ago

Not able to get someone on the phone and the app has been down for over a week now 

Taylor Adams's profile image
Taylor Adams 
on Google
a month ago

I have spent the last 25 mins trying to get someone on a phone. You LITERALLY press 7 (like your machine freaking TELLS YOU TO DO) to speak to a representative and they hang up on you. IS THIS A JOKE TO YOU GUYS? Update: They did apologize, and when i was able to get someone it was very pleasant and they did apologize. So i will say staff is 4 stars, IT & systems is a one took an hour for systems to start working. 

Taylor Hawsey's profile image
Taylor Hawsey 
on Google
a year ago

I love Max Credit Union Troy. The Branch Manager is amazing! The Loan Officers are amazing! And the staff are all amazing! I love doing business with Max of Troy! They are always kind, honest, punctual and always ready to serve! 

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Frequently asked questions about MAX Credit Union

How is MAX Credit Union rated?

MAX Credit Union has a 3.4 star rating with 34 reviews. 

When is MAX Credit Union open?

MAX Credit Union is closed now. It will open at 9:00 a.m. 

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