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Matthews Ford Collision Center

4.6

About this business

Location details

175-185 East Main St, Norwich, NY, 13815, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.6348 reviews
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Rosemary's profile image
Rosemary 
4 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Maragret's profile image
Maragret 
4 years ago

3.5 Star : Likely to Recommend 3 Star : Repair Quality There was a slight issue and I had to return for some minor touchup paint, but they were very accommodating. 3.5 Star : Customer Service There was a lengthy wait for parts. But overall the service was very good. 

Debra's profile image
Debra 
4 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality They did an excellent job in making repairs to my vehicle and was able to get it done in a small amount of time. Always satisfied with the work there. 5 Star : Customer Service 

Kelly's profile image
Kelly 
4 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service Your body shop especially Serena was great she explained everything that was being done went over the bill when finished she was great 5 Star : Returned Clean 

Edward's profile image
Edward 
4 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Bruce's profile image
Bruce 
4 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality Nice job on repair to our Forester. Done a lot sooner than we expected. Everybody we dealt with was most pleasant. 5 Star : Customer Service See previous comments. 

Erin's profile image
Erin 
4 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Kathy's profile image
Kathy 
4 years ago

4 Star : Likely to Recommend See previous comment. 5 Star : Repair Quality 4.5 Star : Customer Service We had a glitch in getting a part that exceeded the time that my insurance contract covered the rental. There was stressful conversation, but in the end Matthews did not charge me for the last 3 days of my rental. I just feel the communication could have been a little better. 

Timothy's profile image
Timothy 
4 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Frequently asked questions about Matthews Ford Collision Center

How is Matthews Ford Collision Center rated?

Matthews Ford Collision Center has a 4.6 star rating with 348 reviews. 

When is Matthews Ford Collision Center open?

Matthews Ford Collision Center is closed now. It will open tomorrow at 7:30 a.m. 

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