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523 E 72nd St 5th Floor, 5th floor, New York, NY, 10021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My appointment with this doctor lasted 5 min without any help
Let me begin by saying that HSS is *wonderful*; every single nurse, administrator, orderly, tech, and *other* doctor was a joy to deal with. Just not Dr. Roberts. He was unbelievably dismissive of my severe and enduring post-operative pain — essentially accusing me of being a drug-seeker, despite the fact that I was *not* asking him for opiates. We asked (politely) for imaging, we asked for intervention of *any* kind; what we got was a defensive, hostile, and even somewhat aggressive doc.
I have severe flat feet and quite a few other issues before seeing Dr. Roberts. He performed surgery on my worse foot in November 17th, 2017. As of April 7th, 2018 I was done all treatment and physical therapy. As of June, 2018 I have been able to resume all of my normal activities at the gym including running on the treadmill! Between the office staff, surgical team and Dr. Roberts, I couldn’t have asked for better treatment and service!
I loved my experience with Dr. Roberts. He told me exactly what would happen after my surgery and was on target to the day! He explained what. I had to do, and then I got comprehensive instructions to take home. His staff is great, friendly and work hard to accommodate your requests. I must say I had read some negative reviews but I couldn’t have been more pleased with my experience.
I had a great experience undergoing my foot reconstruction with Dr. Roberts. He took the time to listen to all of my concerns and answer all of my questions from before surgery, the day of surgery, and during all of my follow-up visits. My surgery went really well. I had never had surgery before and didn't really know what to expect and of course had good and bad days. But with time (I am 4.5 months post-op) and PT I am back to my living my full life with no pain. I am even wearing my heels :)
I sought a second opinion from Dr Roberts related to a Lisfranc foot injury. I can say that I am so glad I did and the drive from Boston was totally worth it. Dr Matthews made sure I has all the necessary imaging for a definitive diagnosis and provided me with a treatment plan. On top of that he is extremely compassionate and an excellent listener. I have seen the Dr twice now and can't speak more highly of him. I would recommend Dr Matthews to anyone with a foot and ankle injury.
We feel tremendous and lasting gratitude toward Dr. Roberts ... my son shattered his calcaneous in a sporting accident in Colorado. We came to HSS to have hardware removed from his painful, misshapen ankle and foot. Dr. Roberts explained surgery would need to be redone... disappointing news but his explanations were clear and tracked. We traded 14 pieces of hardware for 2 and then those were removed to reveal a strong foot with height regained. Would recommend him to ALL prospective patients.
worst doctor ever, and I have been to many. wasted my time. Walks around like he is high and mighty, when he actually does not know much. Don't think an office staff can get much worse
I would recommend anyone in need of an orthopedic surgeon visit Dr. Roberts. I had a serious achilles tendon rupture while playing basketball. It was a complex case and I feel lucky to have found Dr. Roberts. He answered all my questions thoroughly and helped put me on the road to a full recovery. The entire staff was well trained and compassionate. I have successfully completed a half marathon since the surgery. If you are looking for the best, look no further.
Business response:
Thank you for your kind feedback. I am glad that you had a good experience and are doing well. Wishing you all the best in your future.
Matthew M. Roberts, MD has a 3.8 star rating with 53 reviews.
Matthew M. Roberts, MD is closed now. It will open tomorrow at 9:00 a.m.
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