This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Matthew Luxenberg
- Doctors
- Los Alamitos, CA
About this business
We treat every patient like a close personal friend. We try to handle all of your issues at one visit and we strive for perfection in all the work we do
Location details
3801 Katella Avenue, Ste 425<br>Coastal Dermatology & Plastic Surgery, Los Alamitos, CA, 90720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 5:30 p.m. | |
| Tue | 6:30 a.m. to 5:30 p.m. | |
| Wed | 6:30 a.m. to 5:30 p.m. | |
| Thu | 6:30 a.m. to 5:30 p.m. | |
| Fri | 6:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was the waiting area spacious? No, but I can always find a seat Did this provider listen to your input and concerns? Yes Did this dermatologist answer all of your questions? Yes
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. This provider has helpful information available online, which is really convenient. They have a good website and online presence. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I was confident that they were using the latest treatment methods. They always make an extra effort to make me... read more
Was this provider's office too loud? No, it wasn't too loud Were the waiting room chairs comfortable at this dermatologist's office? They were average Does this provider give unbiased advice? Yes Did this provider listen to your input and concerns? Yes Did this dermatologist answer all of your questions? Yes
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's b... read more
Did this provider's staff seem to respect him/her? Definitely! They staff spoke very highly of him/her Was this provider argumentative or easily angered? Not at all, they were one of the kindest, most attentive individuals I've ever met Is this provider willing to pursue advice from other providers when necessary? Yes, they were willing to ask for advice when necessary
Does this provider remember you by name? Every single time, even if it's been months since my last appointment!! Is this business handicap-accessible? Absolutely, even the bathrooms are handicap-accessible How would you compare this provider to others in his/her field that you have visited? Among the best I have seen Was this provider late to your appointments? Yes, they were over an hour late for my appointment
Was this provider late to your appointments? Sometimes, it was a little frustrating Did this provider prominently display their diplomas or business license? Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment? Absolutely! I'm always able to get my questions answered over the phone right away! Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen Did the staff make you feel uncomfortable when you called with questions or concerns? Not at all! They were happy to address every concern I had
Did you spend a lot of time in the waiting room at this provider's office? Absolutely not! I was seen right away! Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away
Frequently asked questions about Matthew Luxenberg
How is Matthew Luxenberg rated?
Matthew Luxenberg has a 4.2 star rating with 83 reviews.
When is Matthew Luxenberg open?
Matthew Luxenberg is closed now. It will open tomorrow at 6:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com