Matthew Luxenberg

Diane 

on Wellness

13 years ago

I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I don't know of anywhere else that would've taken better care of me. I had a great experience. Not only do my appointments never get canceled ... read more

Anonymous 

on Wellness

13 years ago

Did this provider listen to your input and concerns? Yes 

Josie 

on Wellness

13 years ago

They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at he... read more

Anonymous 

on Wellness

13 years ago

Did you notice a foul odor when you arrived at this provider's office? No, I didn't notice an odor Does this provider promptly return your phone calls? Yes Did this provider show attention to detail? Yes, I've never had to worry about them missing any important information 

Anonymous 

on Wellness

13 years ago

Does this provider adhere to the customer is always right policy? Absolutely, the customer is always right here Do you feel that you could have received better service somewhere else? No, I don't think so Does this provider remember you and your circumstances at every appointment? Definitely! They always remember me and make me feel important! Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best solution for me 

Anonymous 

on Wellness

13 years ago

Was this provider sympathetic to your situation? Yes! They went above and beyond to make me feel special and respected Does this dermatologist use current and safe equipment? Yes; the equipment is very advanced! Did this provider thoroughly explain the risks and benefits of your treatment? Yes, I felt informed when I left Was this provider's office too loud? No, it wasn't too loud 

Anonymous 

on Wellness

13 years ago

Did this provider's staff seem to respect him/her? Yes, I could tell the staff respected him/her Would you recommend this dermatologist to others? Yes Did this provider wear an obnoxious cologne? No, they didn't wear any cologne 

Anonymous 

on Wellness

13 years ago

Was it clear that this provider takes pride in the appearance of his/her office? Yes, the office was well organized and taken care of Did you notice a foul odor when you arrived at this provider's office? Not at all, their office smelled fantastic! Were you able to relax during your appointment? Yes, I was completely at ease Did this provider seem well-trained and experienced? Absolutely, they were an expert! 

Anonymous 

on Wellness

13 years ago

Did you have to wait long after you arrived for your appointment? Yes, I had to wait quite a while Did this provider pressure you to purchase any unnecessary products during your visit? No, my decisions were always respected Is this provider willing to pursue advice from other providers when necessary? Yes, they were willing to ask for advice when necessary