Claimed

This profile has been claimed by the business owner or representative.

Matrix Bathroom Systems - Livonia, MI

4.4
Get directions

About this business

Location details

36082 Industrial Rd, Livonia, MI, 48150, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.4212 reviews
Select a rating
Artan H.'s profile image
Artan H. 
on Birdeye

7 months ago

Joshua and his assistant completed my bathroom project in less than a day in a half. From the beginning to the end, they were professional young men, explaining the plan for the day and seriously put it in motion. They were efficient and answered all the questions I had. They did not take any breaks except the short one for lunch. And cleanliness, ...... I think they cleaned up better than it was before they started. . I would highly recommend the Matrix Company (which was new to me) because of how well things were hand... read more

h2jgage@charter.net's profile image
h2jgage@charter.net 
on Birdeye

9 months ago

This conversion from tub to walk-in shower in my bathroom was awesome. The installers did a super job and it only took one day. They knew exactly what they were doing and the result was beautiful. I am very satisfied with the end result. 

Carol N.'s profile image
Carol N. 
on Birdeye

a year ago

Noeal is a great Contractor to work with. He is professional, kind, respectful, and patient. He was in touch with me introducing himself a week before my Drywall Repair and did an awesome excellent job! He comes highly recommended and is deserving of all the recognition coming due to him. My bathroom wall looks so smooth now as it is badly damaged prior. Noeal made it look brand new.  

Trudy L J.'s profile image
Trudy L J. 
on Birdeye

a year ago

I have a mixed review. First, the workmen, Walter and Vitalli, were wonderful. The worked hard all day and did a beautiful job of replacing my old bathtub with a beautiful new walk in shower. I love them and it. Now the complaint section...the office of the company must have lots of young people not used to being professional. I could not reach the production manager without 3 calls. In the 10 weeks of waiting for them to call and say they had the materials ready, they never called to say they were working on it and to... read more

Linda J.'s profile image
Linda J. 
on Birdeye

a year ago

I am delighted with a walk-in shower that was started and finished meticulously and beautifully in two visits by Devin and Tim. Thank you Matrix Bath Systems for appointing the right technicians who were professional and friendly all the while focused on the job at hand. the end result produced an awesome beautiful looking and timely job! I will recommend your service. 

Howard G.'s profile image
Howard G. 
on Birdeye

2 years ago

I would not use this contractor. Cancelled appointment with no explanation 15 minutes after they were supposed to be here. Although they did call to confirm the night before that I had taken enough time off work to be able to listen to their sales presentation. If hired I wouldn’t trust them to show up or finish the job timely. Gave them one star as it was the only way to submit this review.  

Leonard M.'s profile image
Leonard M. 
on Birdeye

2 years ago

5 stars just doesn't seem like enough for the wonderful work that Danny did in installing our walk-in tub. he was friendly, professional and a joy to have in our home. I'd give him 10 stars if I could. Leonard McReynolds 29499 Cove Creek Ln Farmington Hills, MI 48334 248-797-0745 

Peg Barnett B.'s profile image
Peg Barnett B. 
on Birdeye

2 years ago

We contemplated a walk in shower for several years and finally decided to make it happen. We called Matrix and were very impressed with the sales person. He laid everything out in detail. We were somewhat shocked at the price but in the end it was so worth it!!! Greg came in and it only took a day and a half! He was awesome to work with. Walls were torn out, bathtub was broken up and taken out and there was absolutely no mess for us. The shower looks awesome and is exactly what we had envisioned. I would highly recomm... read more

Judy H.'s profile image
Judy H. 
on Birdeye

3 years ago

Well, not happy the install was frustrating in the beginning, they did send some new people to complete the job, they were nice and the finish was ok. But at the sale of the walk in tub I was told that my 40 gal water heater was big enough to fill the tub, not true. It has been nearly 1 year, I siigned the contract in 1/2020. In the year since I have not been able to fill the tub past my calfs, the water heater is fairly new and in good repair, just not big enough. I called the company for some suggestions, was sent to anot... read more

Frequently asked questions about Matrix Bathroom Systems

How is Matrix Bathroom Systems rated?

Matrix Bathroom Systems has a 4.4 star rating with 212 reviews. 

When is Matrix Bathroom Systems open?

Matrix Bathroom Systems is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com