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Massage Envy - Webster/Penfield

4.6

About this business

Specialties Our therapists are here to alleviate every ache, pain or stress -- no matter how small -- because we agree on one thing: The good life should actually feel that way. History Established in 2011. Massage Envy Spa Webster provides massage therapy and skin care services. Services include facials, therapeutic massage, deep muscle therapy, sugar foot therapy, aromatherapy, and more. Request an appointment at your local Webster day spa today. Meet the Business Owner Rachel B. Business Owner I am passionate about helpin... read more

Location details

900 Holt Rd bldg 1 unit 3, Webster, NY, 14580, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.6363 reviews
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Chuck Charlebois's profile image
Chuck Charlebois 
4 years ago

I warn you against using this business under any circumstance. Never sign a contract they are shady and I will warn everyone I know against Massage Envy. I will be contacting the Better Business Bureau to report them. They are essentially thieves... apparently you have to sign to undo the contract rather than expiring at the end of the prescribed time. Stay away. 

Jeanette Parker's profile image
Jeanette Parker 
recommend  Recommended
5 years ago

very nice staff, relaxing feel 

Sharon Owen's profile image
Sharon Owen 
5 years ago

My husband and I have been a customer of Massage Envy in Webster for over two years now. Recently this company has come under new manager. They are loosing good Therapists due to the customer service sucks. Alphonso and GM Tracy are rude, have no customer service skills, they want your money and could care less if you are satisfied. They have canceled appointment on me and will not accommodate my schedule for couples massages they want us to go separate and they also refuse to give us the $110.00 they owes us back. 

Becky Smith Nagar's profile image
Becky Smith Nagar 
5 years ago

Absolutely impossible to book appointments yet if I cancel my membership I lose all the services I’ve already paid for. Feeling so very frustrated and caught right now! 

Jake Steurrys's profile image
Jake Steurrys 
recommend  Recommended
5 years ago

Very professional great place for massges.😊 

Eliz DuPont's profile image
Eliz DuPont 
recommend  Recommended
5 years ago

Totally awesome! I feel completely refreshed 🥰 

Stacy Wegman's profile image
Stacy Wegman 
recommend  Recommended
6 years ago

My 60 minute massage was amazing!! Completely helped with my chronic neck pain & was so relaxing! I wish money grew on trees so that I could get a membership. ha ha. Definitely want to go back!! 

Mary Ann Koons's profile image
Mary Ann Koons 
6 years ago
Michele Boisvert's profile image
Michele Boisvert 
7 years ago

Love ❤️ it!! Heather does a great facial!! Very friendly staff. 

Frequently asked questions about Massage Envy - Webster/Penfield

How is Massage Envy - Webster/Penfield rated?

Massage Envy - Webster/Penfield has a 4.6 star rating with 363 reviews. 

When is Massage Envy - Webster/Penfield open?

Massage Envy - Webster/Penfield is closed now. It will open at 9:00 a.m. 

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