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Massage Envy
- Medical Spas
- Peoria, AZ
About this business
Location details
10006 W Happy Valley Pkwy # 1240, Peoria, AZ 85383, Peoria, AZ, 85383, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Don’t cancel 3+ hours before your appointment if you have the stomach flu or they’ll charge you. It appears they’d rather you vomit on the massage therapist and spread her flu.
Horrible customer service. They canceled on me the same day and couldn’t even apologize for the inconvenience. If you cancel on them same day they charge you a fortune but somehow it’s acceptable for them to cancel on you with no reproduction. The lady at the front desk, Jenny, was rude and not helpful whatsoever and kept telling me a manager would tell me the same thing instead of trying to create resolution to the issue at hand.
Horrible customer service. I purchased the Father’s Day gift card for $150 and you received and extra $40 towards any service. My husband and I used the 60 minute massage which is listed on the lake pleasant website as an intro rate of $80 each. When our massages were complete they did not honor the $80 Intro rate and charged us $260 and only used $150 on the gift card. When I asked if she could redo as I showed her the gift card had another $40 she said no I can’t. I think all they care about is if you join their monthly me... read more
Frequently asked questions about Massage Envy
How is Massage Envy rated?
Massage Envy has a 4.7 star rating with 378 reviews.
When is Massage Envy open?
Massage Envy is closed now. It will open at 8:00 a.m.
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