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Maserati North America, Inc.
- Used Car Dealers
- Englewood Cliffs, NJ
About this business
Location details
270 Sylvan Ave, Englewood Cliffs, NJ, 07632, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the worst company when it comes to customer service. I did not work with this location. They rip you off, and ignore you after the deal. They were very dismissive and treated me less than as a black woman purchasing a car. I left feeling like the color of my skin and the size of my wallet had a lot to do with the way I was treated. If your looking to be treated fairly regardless of sex or race this is not the company for you. BEWARE OF THIS COMPANY. Like others I will be going to BBB, Consumer Affairs, news, and cour... read more
DO NOT BUY THIS BRAND!!! I have 2 Maseratis and their service is beyond pathetic. There support at corporate is worse. The cars are beautiful and joy to drive, but prone to problems and when that occurs, get your wallet out and try to find somebody that tells you the truth or even cares - from dealership to corporate. Want details? - read on for the VERY short version: I have a Ghibli and loved it so much I recommended a Maserati to my GF - she bought a Grecale. With skipping tons of frustrating details, conversations, and b... read more
I had an extremely disappointing experience with Maserati North America. On May 30th, I communicated with a representative named Thomas about the replacement of my Maserati Quattroporte SQ4 dashboard, which took over a year to complete. This level of service is utterly unacceptable, particularly for a vehicle that costs over $140K. Thomas's tone and demeanor were unprofessional, rude, and disrespectful. His use of sarcasm regarding the lengthy wait times for Maserati parts was inappropriate and uncalled for. Furthermore, he ... read more
You pay over 100k for vehicles that constantly have issues and corporate does not stand behind their product. DONT BUY A MASERATI is my best advice.
Update to owners response: Thank you for your response, but I must point out that I have already called the number you provided multiple times and sent several emails to the address listed, all of which have been ignored. If you'd like, I can upload these emails here for the public to see. If Maserati truly takes customer concerns as seriously as you claim and is committed to resolving them, I kindly ask that you review the emails I sent to the address you provided. In these emails, which I sent prior to taking my vehicle to... read more
Frequently asked questions about Maserati North America, Inc.
How is Maserati North America, Inc. rated?
Maserati North America, Inc. has a 2.1 star rating with 77 reviews.
When is Maserati North America, Inc. open?
Maserati North America, Inc. is open now. It will close at 5:00 p.m.
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