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Maserati North America, Inc.
- Used Car Dealers
- Englewood Cliffs, NJ
About this business
Location details
270 Sylvan Ave, Englewood Cliffs, NJ, 07632, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Run, Simba! Run far farrr away & NEVER return!" <-- These are the very words that I wish I'd been privy to PRIOR to leasing my vehicle from Maserati! Take heed, fellow luxury auto enthusiasts! You have been warned! Diving into the jist of things, I leased the aforementioned vehicle some 2+ yrs ago as a "treat to self." My birthday falls on 7/17 & this was my 17th lease. With my Grandmother passing this very same day, I felt it best to acknowledge her homegoing by paying homage & splurging a bit & leasing a vehicle that m... read more
This company is a bloated buy here - pay here car lot company with marble floors. The service department is trash and missed tire wear on my front drivers side tire during a scheduled service appointment. I then hit a small pot hole and got a flat tire. There is 16,900 miles on the car (30,000 mile tires) and only 5000 miles after a scheduled service and inspection. The explanation for the wear I was given was akin to "Trust me bro." Now my options are pay for 4 brand new tires (For them to get back at the end of my lease in... read more
I called Maserati North America Customer Care on August 24, 2026, at approximately 10:00 a.m. Unfortunately, I did not note the representative’s name, but Maserati should be able to identify her through its call records. The representative spoke to me in an irritated and unprofessional tone, making me feel as though my call was an inconvenience. This was not the level of courtesy or professionalism I expected from the customer-service department of a luxury automotive brand. I am extremely disappointed that Maserati’s main c... read more
Love this place. Just kidding. Chick in service was nice, katie or kaitlyn. Dude in sales or finance (who to much of a tool to give me his name lmao) he can suck the oxygen right out the room. Dude refuses to open to door thru glass to hear my question (which was asking if they could let me wash my hands with some strong solvent from service as I had dried of god knows what government binding silicon gel stuck to me hand. I legit left the er right before and they couldn't get itoff lol. Dude kept trying to big time me lmao f... read more
Worst experience possible. A bit long winded but this Maserati corporate tried to rob me of $50,000 for a problem that is warranty and I had to find a special source in order to have it covered after 60 days. Annie and Anthony the people that claim to be the highest you can talk to but they meet you arrogance and ignorance. They showed that they do not care about the customer. I bought a Maserati ghibli with 38,000 miles on it, still within the 4 year 50,000 mile warranty. Had the car checked at a factory authorized criswell... read more
Frequently asked questions about Maserati North America, Inc.
How is Maserati North America, Inc. rated?
Maserati North America, Inc. has a 2 star rating with 83 reviews.
When is Maserati North America, Inc. open?
Maserati North America, Inc. is open now. It will close at 5:00 p.m.
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