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Martin's Heating & Air

5.0

About this business

Serving Western Arkansas and Eastern Oklahoma for Over 25 Years. 24 Hour Emergency Service. Insured and Bonded. We Service and Repair All Make and Models. Residential and Commercial Service. Financing Available with low monthly payments. Air Conditioning Repair, Heating Repair, New Installation, Replacements, Indoor Air Quality 

Location details

416 N 10th St, Fort Smith, AR, 72901, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
ThuClosed
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
5.046 reviews
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Micha Schilling's profile image
Micha Schilling 
recommend  Recommended
5 years ago

Very neat technician, when he stepped in the house he was put on booties, I really Appreciate it very respectable! Now air feels great thank you!! 

Business response:

Micha, thank you so much for your kind words! Respect is one of our core values and we love to see that our technicians are doing their part to show that! 

Lorrine Marshall's profile image
Lorrine Marshall 
recommend  Recommended
5 years ago

The quality of Martin's Heating & Air was impeccable. The service technician and manager were both very professional and timely. The Service Manager was very detailed in explaining issues as well as services and programs available for preventive maintenance, which add value in service. Also, Martin's responsiveness and continuous communication was top notch in servicing their customers. 

Business response:

Thank you Lorrine for the awesome words! We are so glad we could provide you with your very own "Out of this World" Experience!! Thank you for allowing us to service your system! 

Jack Mizell's profile image
Jack Mizell 
recommend  Recommended
5 years ago

Good service and honest people!!!! 

Business response:

Thanks Jack!! 

Heidi Raynor's profile image
Heidi Raynor 
recommend  Recommended
5 years ago

Such fast service, which is so important when your unit decides to stop in the heat! Fast to come give a quote- and the unit was installed the very next day!! Alex was super helpful and knowledgeable about the unit and Katy was great scheduling us! Highly recommend! 

Business response:

Thanks Heidi! We're so thankful you loved the service from our team. We strive to give Out of This World service to everyone!! 

Tenise Gardner's profile image
Tenise Gardner 
recommend  Recommended
5 years ago

The technician was incredibly knowledgeable. He resolved our issue in less than an hour. The customer service he provided was second to none! I use Martin’s for all heating and cooling maintenance and issues. 

Business response:

Colton is definitely an asset to our team and we are delighted when our customers see that too! Thank you, Tenise! 

Louis Gramlich's profile image
Louis Gramlich 
recommend  Recommended
5 years ago

Great service! Cecil very professional technician! Kim and the crew got Me COOL!😀 

Business response:

Thank you Lou for the Out of This World recommendation! 

Travis Chamberlain's profile image
Travis Chamberlain 
recommend  Recommended
5 years ago

Good, neat, guys super friendly. New air feels great. Won’t ever call anyone else. I even stuffed them full of pizza. Appreciate the hard work. 

Business response:

Thank you Travis for the Out of This World review! Also a big thank you comes from our installers Emerson and Jeremy! They said the pizza was amazing. We look forward to working with you again! 

Naomi Edwards's profile image
Naomi Edwards 
recommend  Recommended
5 years ago

Thank you Cecil for the prompt, and well done service to my air unit. You were very informative. 

Business response:

Thank you for the warm recommendation, Naiomi! Cecil is definitely a customer favorite and we couldn't be more grateful to have him on our team. 

Deanna Fears's profile image
Deanna Fears 
5 years ago

Martin’s is a horrible company. They don’t follow through. They don’t fix things and they don’t honor commitments. I wouldn’t recommend them to anyone!!! 

Business response:

I’m am sorry you were not pleased with our service. It has been over two years since we have been to your home and last time we were there we performed our work at no charge to stand behind our work. 

Frequently asked questions about Martin's Heating & Air

How is Martin's Heating & Air rated?

Martin's Heating & Air has a 5 star rating with 46 reviews. 

When is Martin's Heating & Air open?

Martin's Heating & Air is closed now. It will open at 8:00 a.m. 

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