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1100 Marshall Way, Placerville, CA, 95667, United States
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Took my husband to the ER twice in a week due to the fact he couldnt breath and was coughing uncontrollably (mind you last time he was even sick was over 5 years ago.). he was tested for covid and it was negative. they did a chest xray and they said it was ok but they could hear how bad he was.. the nurse checked his lungs after his nebulizer treatment and even double checked to make sure he had an xray because of how bad he sounded. Then they sent him home with an RX for cough medicine and an inhalor... two days later he wa... read more
Business response:
Hello Sheila, We're sorry to hear about the negative experience your husband had in our hospital. If you would like to file a formal complaint about this experience, please visit the site below: https://dignityhlth.org/3mpRd9z Thank you -GU
I just got a creditor bill for $10 from a service I got from this hospital in June. I have always paid my bills that I have received from this service. I have NEVER received a bill from this hospital for $10. I would have paid it. It’s dishonest and incompetent to send someone to collections when they have Never received a bill!!!! Please explain this dishonest practice? I can’t believe I have a collections agency after me for $10 that I have never received a bill from. I have done my part as a patient of this hospital and p... read more
Business response:
Carrie, this isn't the experience we expect for our customers at all. Our billing department has been notified of your complaint and will definitely look into it. You may contact Jared directly at 801-465-7231.
I just got a creditor bill for $10 from a service I got from this hospital in June. I have always paid my bills that I have received from this service. I have NEVER received a bill from this hospital for $10. I would have paid it. It’s dishonest and incompetent to send someone to collections when they have Never received a bill!!!! Please explain this dishonest practice? I can’t believe I have a collections agency after me for $10 that I have never received a bill from.… See more
Business response:
Carrie, this isn't the experience we expect for our customers at all. Our billing department has been notified of your complaint and will definitely look into it. You may contact Jared directly at 801-465-7231.
I went to St Rose Emergency because I couldn't breath. I found out I had covid 3days earlier. These wonderful people were working hard. Everyone I met was so professional, so caring. I was there for 11 days. I was on the 2nd floor for 10 nts. The nurses and staff made me feel like family. They helped me with anything. My Drs and the respiratory and physical therapy staff worked to get me moving. When I was discharged they played amazing grace as I left. All the hospital staff was in the foyer on each floor. They had signs, c... read more
Business response:
Good morning, Carolyn! Thanks for the kiind feedback! We will make sure your comments are shared with the entire team!
Dirty ER. Unprofessional. Rude. Discharged my son with a badly broken arm. No consult with a surgeon. Gave him an oral pain med , of course it did not work, then manipulated his arm to X-ray. Totally ignored that his finger was in pain also. Turns out it was fractured Nurse asked me to monitor his breathing while she sat and ate Chicken Filet. Nurse and doctor bad mouthed the new girl working front desk right in front of us! To top it off, they gave him a note that he could return to work. His bone was literally snapped in h... read more
You know over the years Peterson has gotten a bad rap for the care that they give. I will say this the nurses and the staff in the ER today we’re absolutely excellent. Thank you Carol and Nikki for your attentiveness even during these very ambiguously complicated times. Rich Whitman
Very slow waiting in room 30 min before doctor front desk very rude waited in waiting room for 20 min I won’t be back !!!
Marshall Hospital has a 3.1 star rating with 483 reviews.
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